Customer Service Jobs in Quispamsis, NB
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Insurance Advisor - Saint John
- Saint John, NB (11 miles from Quispamsis, NB)
- 5 days ago
- Saint John, NB (11 miles from Quispamsis, NB)
- 5 days ago
Position: Customer Service Insurance Advisor - Permanent full time Must be local to the Saint John, NB area....
Customer Service Representative
- Norton, NB (18 miles from Quispamsis, NB)
- 45+ days ago
- Norton, NB (18 miles from Quispamsis, NB)
- 45+ days ago
Store 6002139: 19, route 124, Norton, New Brunswick E5T 2C3 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
Part- Time Customer Service Representative
- Saint John, NB (11 miles from Quispamsis, NB)
- 60+ days ago
- Saint John, NB (11 miles from Quispamsis, NB)
- 60+ days ago
Store 6002030: 701 Millidge Ave, Saint-John, New Brunswick E2K 2N7 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Quispamsis, NB
Highest Education Level
Customer Services in Quispamsis, NB offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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