Customer Service Jobs in New Brunswick
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Position: Customer Service Insurance Advisor - Permanent full time Must be local to the Saint John, NB area....
Bilingual Customer Service Insurance Advisor - Work from Home, Moncton
- Dieppe, NB
- 4 days ago
- Dieppe, NB
- 4 days ago
Position: Customer Service Insurance Advisor - Permanent full time Must be local to the Moncton, NB area....
Remote WorkStore 6002136: 595 Mapleton Rd, Moncton, New Brunswick E1G 2K5 Lead Customer Service Representative As a Lead Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance...
We are seeking a motivated and reliable Corporate Office Admin to be the first point of contact for clients, ensuring exceptional customer service and administrative support....
Store 6002139: 19, route 124, Norton, New Brunswick E5T 2C3 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
Store 6002013: 1169 Regent Street, Fredericton, New Brunswick E3B 3Z2 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer...
Store 6002030: 701 Millidge Ave, Saint-John, New Brunswick E2K 2N7 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
Must possess exceptional customer service skills....
Store 6002001: 126 Main Street, Rexton, New Brunswick E4W 2B4 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
Part Time Overnight Customer Service Representative
- Fredericton, NB
- 90+ days ago
- Fredericton, NB
- 90+ days ago
Store 6002541: 1201, Hanwell Road, Fredericton, New Brunswick E3C 1A6 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer...
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New Brunswick
Highest Education Level
Customer Services in New Brunswick offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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