Customer Service Jobs in Springfield, MO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Client Support Specialist OFFICE Springfield DEPARTMENT Commercial Lines TYPE Full-Time UPDATED Apr 07, 2025 Client Support Specialist ESSENTIAL JOB RESPONSIBILITIES include but are not limited...
You Should Have: Knowledge of Property & Casualty Insurance Knowledge of Carriers and industry standard forms. Professional telephone skills and etiquette....
Customer Service Representative II American National - 3.4 Springfield, MO Job Details Estimated: $32.3K - $38.1K a year 1 day ago Qualifications Bilingual Customer service Call center Mid-level Microsoft...
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Service Center Springfield JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 745 W El Camino Alto St, Springfield...
Customer Service Representative/Lot Attendant
- Springfield, MO
- 60+ days ago
- Springfield, MO
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative/ Inside Sales Representative, Level 1
- Springfield, MO
- 60+ days ago
- Springfield, MO
- 60+ days ago
Provide excellent customer service via face to face, phone calls and e-mails....
Customer Service Representative San Isidro (Zona Franca)
- Republic, MO (13 miles from Springfield, MO)
- 90+ days ago
- Republic, MO (13 miles from Springfield, MO)
- 90+ days ago
Job Title: Customer Service Representative San Isidro (Zona Franca) Job Description The Customer Service Representative position interfaces with customers via inbound calls, outbound calls, or through...
Customer Service Representative - GAL360
- Republic, MO (13 miles from Springfield, MO)
- 90+ days ago
- Republic, MO (13 miles from Springfield, MO)
- 90+ days ago
Job Title: Customer Service Representative - GAL360 Job Description The Customer Service Representative position interfaces with customers via inbound calls, outbound calls, or through the Internet...
Customer Service Representative Sales and Service (HYBRID)
- Springfield, MO
- 90+ days ago
- Springfield, MO
- 90+ days ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Demographic Data for Springfield, MO
Moving to Springfield, MO? Find some basic demographic data about Springfield, MO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Springfield, MO
Highest Education Level
Customer Services in Springfield, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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