Customer Service Jobs in Missouri

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 118 Jobs

Customer Service Representative

  • Springfield, MO
  • 6 hours ago
  • Springfield, MO
  • 6 hours ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Rec Marine Customer Service Representative

  • O Fallon, MO
  • 6 hours ago
  • O Fallon, MO
  • 6 hours ago

Come and grow your career with Chubb Personal Lines! We're looking for Customer Service Professionals in our O'Fallon, MO office....

Remote Work

Remote-Bilingual Spanish Speaking Customer Service Rep

  • Joplin, MO
  • 1 day ago
  • Joplin, MO
  • 1 day ago

Providing excellent customer service is top priority for us!....

Customer Service Rep(01621) - 802 Kingshighway Blvd

  • Saint Louis, MO
  • 1 day ago
  • Saint Louis, MO
  • 1 day ago

Provide amazing Customer service. Execute time management skills & the ability to multi-task in a competitive work environment....

Customer Service Associate

  • Creve Coeur, MO
  • 2 days ago
  • Creve Coeur, MO
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Saint Peters, MO
  • 2 days ago
  • Saint Peters, MO
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Saint Charles, MO
  • 2 days ago
  • Saint Charles, MO
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Bridgeton, MO
  • 2 days ago
  • Bridgeton, MO
  • 2 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative

  • Washington, MO
  • 3 days ago
  • Washington, MO
  • 3 days ago

Expand Your Career as a Customer Service Representative in a Growing Company At ProMach, we’re looking for people who want to shine....

Customer Service Associate

  • Blue Springs, MO
  • 3 days ago
  • Blue Springs, MO
  • 3 days ago

As the name suggests, your main priority is to provide great customer service....

Pharmacy Customer Service Associate

  • Bolivar, MO
  • 3 days ago
  • Bolivar, MO
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service Associate

  • Kansas City, MO
  • 3 days ago
  • Kansas City, MO
  • 3 days ago

customer service....

SCO - Life/Annuity - Customer Service Representative II

  • Springfield, MO
  • 4 days ago
  • Springfield, MO
  • 4 days ago

Elevate Your Career as a Customer Service Representative II at American National! Are you ready to make a difference in the world of customer service?...

Customer Service Representative

  • Saint Peters, MO
  • 4 days ago
  • Saint Peters, MO
  • 4 days ago

As a Customer Service Representative, you arrive each day determined to provide quality and efficient customer service to each and every client....

Customer Service Representative

  • De Soto, MO
  • 4 days ago
  • De Soto, MO
  • 4 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Demographic Data for Missouri

Moving to Missouri? Find some basic demographic data about Missouri below.


Local
National
6,155,177
151,336

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Missouri

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Missouri offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Missouri
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »