Customer Service Jobs in Missouri
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Saint Charles, MO
- 2 days ago
- Saint Charles, MO
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote Workun Customer Service Representative (Sedalia) compensation: Based on experience employment type: experience level: entry level job title: Customer Service Representative CSR for well-established multi-line...
Experience in customer service, retail, or sales preferred....
Client Support Specialist OFFICE Springfield DEPARTMENT Commercial Lines TYPE Full-Time UPDATED Apr 07, 2025 Client Support Specialist ESSENTIAL JOB RESPONSIBILITIES include but are not limited...
You Should Have: Knowledge of Property & Casualty Insurance Knowledge of Carriers and industry standard forms. Professional telephone skills and etiquette....
Customer Service Rep(01586) - 9605 Manchester Rd
- Saint Louis, MO
- 1 day ago
- Saint Louis, MO
- 1 day ago
Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
service....
This position achieves the financial, client service, and relationship objectives for the assigned clients. Meets specific performance goals and quality service standards. Executes designated...
Remote WorkCustomer Service Representative - 2nd Shift 3.1 3.1 out of 5 stars Columbia, MO 65202 What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer...
Previous customer service experience required. Previous Insurance experience a plus Previous Call Center experience a plus This is an in office role....
Licensed Property and Casualty – Customer Service Representative
- Kansas City, MO
- 7 days ago
- Kansas City, MO
- 7 days ago
and Casualty license · 6 months or more of customer service experience · High school diploma or equivalent · Recognize, apply and explain your product or service knowledge...
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 196 Thf Blvd, Chesterfield, MO 63005...
Customer Service Representative II American National - 3.4 Springfield, MO Job Details Estimated: $32.3K - $38.1K a year 1 day ago Qualifications Bilingual Customer service Call center Mid-level Microsoft...
Demographic Data for Missouri
Moving to Missouri? Find some basic demographic data about Missouri below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Missouri
Highest Education Level
Customer Services in Missouri offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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