Customer Service Jobs in Saint Louis, MO

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 62 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Saint Charles, MO (20 miles from Saint Louis, MO)
  • 23 hours ago
  • Saint Charles, MO (20 miles from Saint Louis, MO)
  • 23 hours ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • Clayton, MO (7 miles from Saint Louis, MO)
  • 20 hours ago
  • Clayton, MO (7 miles from Saint Louis, MO)
  • 20 hours ago

Position: Customer Service Representative Position Reports to: Branch Manager/CSR Director Branch: Medical West Healthcare Location: 19 Ronnie's Plaza, St....

Customer Service Rep(01621) - 802 Kingshighway Blvd

  • Saint Louis, MO
  • 2 days ago
  • Saint Louis, MO
  • 2 days ago

Provide amazing Customer service. Execute time management skills & the ability to multi-task in a competitive work environment....

Customer Service Associate

  • Creve Coeur, MO (14 miles from Saint Louis, MO)
  • 3 days ago
  • Creve Coeur, MO (14 miles from Saint Louis, MO)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Saint Peters, MO (19 miles from Saint Louis, MO)
  • 3 days ago
  • Saint Peters, MO (19 miles from Saint Louis, MO)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Saint Charles, MO (20 miles from Saint Louis, MO)
  • 4 days ago
  • Saint Charles, MO (20 miles from Saint Louis, MO)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Bridgeton, MO (15 miles from Saint Louis, MO)
  • 4 days ago
  • Bridgeton, MO (15 miles from Saint Louis, MO)
  • 4 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative

  • Saint Peters, MO (19 miles from Saint Louis, MO)
  • 5 days ago
  • Saint Peters, MO (19 miles from Saint Louis, MO)
  • 5 days ago

As a Customer Service Representative, you arrive each day determined to provide quality and efficient customer service to each and every client....

Customer Service Representative II

  • Saint Louis, MO
  • 6 days ago
  • Saint Louis, MO
  • 6 days ago

Strong customer service skills....

Customer Service Representative

  • Saint Louis, MO
  • 7 days ago
  • Saint Louis, MO
  • 7 days ago

Deliver excellent customer service and strive to exceed customer expectations....

Auto Mechanic - Corporate Customer Service Representative - Hybrid

  • Saint Louis, MO
  • 7 days ago
  • Saint Louis, MO
  • 7 days ago

TEKsystems Auto Mechanic - Corporate Customer Service Representative - Hybrid in St. Louis , Missouri Are you a hardworking auto-mechanic looking to take the next step in your career?...

Customer Service Representative, FT Open Availability

  • Belleville, IL (16 miles from Saint Louis, MO)
  • 7 days ago
  • Belleville, IL (16 miles from Saint Louis, MO)
  • 7 days ago

Store 4701593: 8300 Old St Louis Rd, Belleville, Illinois 62223 Availability - Shift/Days Full time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Remote Customer Service Representative

  • Saint Louis, MO
  • 8 days ago
  • Saint Louis, MO
  • 8 days ago

TEKsystems Remote Customer Service Representative in St....

Customer Service Representative, Overnights

  • Fairview Heights, IL (10 miles from Saint Louis, MO)
  • 9 days ago
  • Fairview Heights, IL (10 miles from Saint Louis, MO)
  • 9 days ago

Store 4701594: 301 Salem Pl, Fairview Heights, Illinois 62208 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Madison, IL (3 miles from Saint Louis, MO)
  • 9 days ago
  • Madison, IL (3 miles from Saint Louis, MO)
  • 9 days ago

Store 4701462: 608 McCambridge Ave, Madison, Illinois 62060 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Saint Louis, MO

Moving to Saint Louis, MO? Find some basic demographic data about Saint Louis, MO below.


Local
National
908,289
28,753
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Saint Louis, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Saint Louis, MO offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Saint Louis, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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