Customer Service Jobs in O Fallon, MO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Saint Charles, MO (13 miles from O Fallon, MO)
- 2 days ago
- Saint Charles, MO (13 miles from O Fallon, MO)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Chesterfield, MO (15 miles from O Fallon, MO)
- 5 days ago
- Chesterfield, MO (15 miles from O Fallon, MO)
- 5 days ago
Previous customer service experience required. Previous Insurance experience a plus Previous Call Center experience a plus This is an in office role....
Retail Customer Service Associate
- Chesterfield, MO (15 miles from O Fallon, MO)
- 11 days ago
- Chesterfield, MO (15 miles from O Fallon, MO)
- 11 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 196 Thf Blvd, Chesterfield, MO 63005...
Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment Assume ownership...
Admin - US - Customer Service Rep 3
- Saint Peters, MO (12 miles from O Fallon, MO)
- 20 days ago
- Saint Peters, MO (12 miles from O Fallon, MO)
- 20 days ago
Innova Solutions is immediately hiring a Customer Service /Warranty Claims specialist....
Customer Service Representative
- Clayton, MO (24 miles from O Fallon, MO)
- 30+ days ago
- Clayton, MO (24 miles from O Fallon, MO)
- 30+ days ago
Position: Customer Service Representative Position Reports to: Branch Manager/CSR Director Branch: Medical West Healthcare Location: 19 Ronnie's Plaza, St....
Customer Service Representative
- Saint Peters, MO (12 miles from O Fallon, MO)
- 30+ days ago
- Saint Peters, MO (12 miles from O Fallon, MO)
- 30+ days ago
As a Customer Service Representative, you arrive each day determined to provide quality and efficient customer service to each and every client....
Store 4701643: 602 N Main St, O Fallon, Missouri 63366 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...
- Saint Peters, MO (12 miles from O Fallon, MO)
- 45+ days ago
- Saint Peters, MO (12 miles from O Fallon, MO)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Full Time - Sales Associate - Windows & Walls - Opening
- Lake Saint Louis, MO (7 miles from O Fallon, MO)
- 60+ days ago
- Lake Saint Louis, MO (7 miles from O Fallon, MO)
- 60+ days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Full Time - Sales Associate - Outside Lawn & Garden - Day
- Saint Peters, MO (12 miles from O Fallon, MO)
- 90+ days ago
- Saint Peters, MO (12 miles from O Fallon, MO)
- 90+ days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Customer Service Representative
- Saint Charles, MO (13 miles from O Fallon, MO)
- 25 days ago
- Saint Charles, MO (13 miles from O Fallon, MO)
- 25 days ago
service focused field or environment Authorization to work in the United States indefinitely without restriction or sponsorship Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as...
We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations: O'Fallon, MO Phoenix, AZ Whitehouse Station, NJ If you...
Customer Service Representative, Full or Part Time
- Saint Peters, MO (12 miles from O Fallon, MO)
- 30+ days ago
- Saint Peters, MO (12 miles from O Fallon, MO)
- 30+ days ago
We want you to join our team as a Customer Service Representative....
LP Customer Service Associate II
- Overland, MO (21 miles from O Fallon, MO)
- 45+ days ago
- Overland, MO (21 miles from O Fallon, MO)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for O Fallon, MO
Moving to O Fallon, MO? Find some basic demographic data about O Fallon, MO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in O Fallon, MO
Highest Education Level
Customer Services in O Fallon, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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