Customer Service Jobs in Independence, MO

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 21 Jobs

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Kansas City, KS (11 miles from Independence, MO)
  • 2 days ago
  • Kansas City, KS (11 miles from Independence, MO)
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

5116- Customer Service Rep.

  • Kansas City, KS (11 miles from Independence, MO)
  • 1 day ago
  • Kansas City, KS (11 miles from Independence, MO)
  • 1 day ago

Demonstrated ability to effectively use Office 365 applications The Impact You Will Make: The ability to learn and grow as a Customer Service Rep Professional....

Senior Customer Service Representative

  • Kansas City, KS (11 miles from Independence, MO)
  • 2 days ago
  • Kansas City, KS (11 miles from Independence, MO)
  • 2 days ago

Job Description Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....

Customer Service Representative - FT

  • Kansas City, MO (10 miles from Independence, MO)
  • 3 days ago
  • Kansas City, MO (10 miles from Independence, MO)
  • 3 days ago

service....

Licensed Property and Casualty – Customer Service Representative

  • Kansas City, MO (10 miles from Independence, MO)
  • 7 days ago
  • Kansas City, MO (10 miles from Independence, MO)
  • 7 days ago

and Casualty license · 6 months or more of customer service experience · High school diploma or equivalent · Recognize, apply and explain your product or service knowledge...

Medical Equipment Customer Service Representative

  • Lenexa, KS (20 miles from Independence, MO)
  • 12 days ago
  • Lenexa, KS (20 miles from Independence, MO)
  • 12 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Kansas City, MO (10 miles from Independence, MO)
  • 17 days ago
  • Kansas City, MO (10 miles from Independence, MO)
  • 17 days ago

Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....

Customer Service Associate

  • Kansas City, MO (10 miles from Independence, MO)
  • 30+ days ago
  • Kansas City, MO (10 miles from Independence, MO)
  • 30+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Customer Service Rep (1544) 534 Westport Rd, Kansas City, MO 64111

  • Kansas City, MO (10 miles from Independence, MO)
  • 60+ days ago
  • Kansas City, MO (10 miles from Independence, MO)
  • 60+ days ago

We are searching for qualified customer service reps with personality and people skills....

Retail Customer Service Associate

  • Independence, MO
  • 30+ days ago
  • Independence, MO
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4100 S Bolger Rd, Independence,...

Customer Service Representative I

  • Riverside, MO (12 miles from Independence, MO)
  • 30+ days ago
  • Riverside, MO (12 miles from Independence, MO)
  • 30+ days ago

., is looking to fill a Customer Service Representative position. This Customer Service Representative supports our company divisions....

Customer Service Representative 2

  • Lenexa, KS (20 miles from Independence, MO)
  • 30+ days ago
  • Lenexa, KS (20 miles from Independence, MO)
  • 30+ days ago

Integrated Polymer Solutions (IPS) - AkroFire is seeking is seeking a Customer Service Representative who is primarily responsible for managing all customer service and inside sales....

Medical Customer Service Rep

  • Lenexa, KS (20 miles from Independence, MO)
  • 45+ days ago
  • Lenexa, KS (20 miles from Independence, MO)
  • 45+ days ago

Here, a commitment to customer service and quality is expected....

Customer Service Rep (1544) 534 Westport Rd, Kansas City, MO 64111

  • Kansas City, MO (10 miles from Independence, MO)
  • 60+ days ago
  • Kansas City, MO (10 miles from Independence, MO)
  • 60+ days ago

Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.We are searching for qualified customer service reps with personality and people skills....

Customer Service Representative - Lees Summit

  • Lees Summit, MO (14 miles from Independence, MO)
  • 60+ days ago
  • Lees Summit, MO (14 miles from Independence, MO)
  • 60+ days ago

The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....

Demographic Data for Independence, MO

Moving to Independence, MO? Find some basic demographic data about Independence, MO below.


Local
National
129,173
2,328
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Independence, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Independence, MO offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Independence, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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