Customer Service Jobs in Ridgeland, MS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Jackson, MS (9 miles from Ridgeland, MS)
- 2 days ago
- Jackson, MS (9 miles from Ridgeland, MS)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative - PT
- Jackson, MS (9 miles from Ridgeland, MS)
- 2 days ago
- Jackson, MS (9 miles from Ridgeland, MS)
- 2 days ago
service....
Customer Service Rep(05916) - 2785 Hwy 49
- Florence, MS (23 miles from Ridgeland, MS)
- 30+ days ago
- Florence, MS (23 miles from Ridgeland, MS)
- 30+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05936) - 4555 Office Park Dr
- Jackson, MS (9 miles from Ridgeland, MS)
- 60+ days ago
- Jackson, MS (9 miles from Ridgeland, MS)
- 60+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Retail Customer Service Associate
- Madison, MS (6 miles from Ridgeland, MS)
- 30+ days ago
- Madison, MS (6 miles from Ridgeland, MS)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 257 Grandview Blvd, Madison, MS...
Essential Functions • Offer excellent customer service and attention to all callers. • Keep active, detailed knowledge of updated policies and procedures regarding customer call center rules and regulations...
Customer Service Representative, Full or Part Time
- Clinton, MS (12 miles from Ridgeland, MS)
- 30+ days ago
- Clinton, MS (12 miles from Ridgeland, MS)
- 30+ days ago
Store 2723751: 550 Springridge Rd, Clinton, Mississippi 39056 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(05931) - 849 Lake Harbour
- Ridgeland, MS
- 45+ days ago
- Ridgeland, MS
- 45+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Representative (Loan Consultant II)
- Ridgeland, MS
- 45+ days ago
- Ridgeland, MS
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative (Loan Consultant II)
- Ridgeland, MS
- 45+ days ago
- Ridgeland, MS
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative
- Jackson, MS (9 miles from Ridgeland, MS)
- 45+ days ago
- Jackson, MS (9 miles from Ridgeland, MS)
- 45+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative - FT
- Jackson, MS (9 miles from Ridgeland, MS)
- 60+ days ago
- Jackson, MS (9 miles from Ridgeland, MS)
- 60+ days ago
service....
Customer Service Rep (05943) - 956 US-51
- Madison, MS (6 miles from Ridgeland, MS)
- 60+ days ago
- Madison, MS (6 miles from Ridgeland, MS)
- 60+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05939) - 5490 Castlewoods Blvd
- Flowood, MS (8 miles from Ridgeland, MS)
- 60+ days ago
- Flowood, MS (8 miles from Ridgeland, MS)
- 60+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05954) - 1091 Gluckstadt Rd
- Madison, MS (6 miles from Ridgeland, MS)
- 60+ days ago
- Madison, MS (6 miles from Ridgeland, MS)
- 60+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Demographic Data for Ridgeland, MS
Moving to Ridgeland, MS? Find some basic demographic data about Ridgeland, MS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ridgeland, MS
Highest Education Level
Customer Services in Ridgeland, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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