Customer Service Jobs in Mississippi
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Onsite- Jackson/ Ridgeland Area
- Ridgeland, MS
- 3 days ago
- Ridgeland, MS
- 3 days ago
Required Start date: 4/22/25 SHIFT IS MONDAY- FRIDAY Fully Onsite position Office Location: Jackson area Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives...
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Essential Functions • Offer excellent customer service and attention to all callers. • Keep active, detailed knowledge of updated policies and procedures regarding customer call center rules and regulations...
Store 2723751: 550 Springridge Rd, Clinton, Mississippi 39056 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Remote - Response Associate, Roadside Assistance Customer Service Representative
- MS
- 9 days ago
- MS
- 9 days ago
Experience in customer service, sales, or technical support, preferably in a fast-paced environment. Contact center experience is a plus....
Remote WorkStore 2703251: 1025 Goodman Rd, Horn Lake, Mississippi 38637 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Overview Imperial Dade, a leading North American distributor, has a Customer Service Representative role available! Join a strong and continuously evolving team that helps our business grow....
CoreLogic Customer Service Representative REQ14604 in Oxford , Mississippi At CoreLogic, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric....
Demographic Data for Mississippi
Moving to Mississippi? Find some basic demographic data about Mississippi below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mississippi
Highest Education Level
Customer Services in Mississippi offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Payment Processing
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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