Customer Service Jobs in Pearl, MS

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 17 Jobs

Customer Service Representative - PT

  • Jackson, MS (5 miles from Pearl, MS)
  • 3 days ago
  • Jackson, MS (5 miles from Pearl, MS)
  • 3 days ago

service....

Customer Service Rep(05916) - 2785 Hwy 49

  • Florence, MS (11 miles from Pearl, MS)
  • 30+ days ago
  • Florence, MS (11 miles from Pearl, MS)
  • 30+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Rep(05936) - 4555 Office Park Dr

  • Jackson, MS (5 miles from Pearl, MS)
  • 60+ days ago
  • Jackson, MS (5 miles from Pearl, MS)
  • 60+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Retail Customer Service Associate

  • Madison, MS (17 miles from Pearl, MS)
  • 30+ days ago
  • Madison, MS (17 miles from Pearl, MS)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 257 Grandview Blvd, Madison, MS...

Customer Srvc Rep Trainee ( Part-Time)

  • Ridgeland, MS (12 miles from Pearl, MS)
  • 30+ days ago
  • Ridgeland, MS (12 miles from Pearl, MS)
  • 30+ days ago

Essential Functions • Offer excellent customer service and attention to all callers. • Keep active, detailed knowledge of updated policies and procedures regarding customer call center rules and regulations...

Customer Service Representative, Full or Part Time

  • Clinton, MS (16 miles from Pearl, MS)
  • 30+ days ago
  • Clinton, MS (16 miles from Pearl, MS)
  • 30+ days ago

Store 2723751: 550 Springridge Rd, Clinton, Mississippi 39056 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Rep(05931) - 849 Lake Harbour

  • Ridgeland, MS (12 miles from Pearl, MS)
  • 45+ days ago
  • Ridgeland, MS (12 miles from Pearl, MS)
  • 45+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Representative (Loan Consultant II)

  • Ridgeland, MS (12 miles from Pearl, MS)
  • 45+ days ago
  • Ridgeland, MS (12 miles from Pearl, MS)
  • 45+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative (Loan Consultant II)

  • Ridgeland, MS (12 miles from Pearl, MS)
  • 45+ days ago
  • Ridgeland, MS (12 miles from Pearl, MS)
  • 45+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative

  • Jackson, MS (5 miles from Pearl, MS)
  • 45+ days ago
  • Jackson, MS (5 miles from Pearl, MS)
  • 45+ days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Representative - FT

  • Jackson, MS (5 miles from Pearl, MS)
  • 60+ days ago
  • Jackson, MS (5 miles from Pearl, MS)
  • 60+ days ago

service....

Customer Service Rep (05943) - 956 US-51

  • Madison, MS (17 miles from Pearl, MS)
  • 60+ days ago
  • Madison, MS (17 miles from Pearl, MS)
  • 60+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Rep(05939) - 5490 Castlewoods Blvd

  • Flowood, MS (4 miles from Pearl, MS)
  • 60+ days ago
  • Flowood, MS (4 miles from Pearl, MS)
  • 60+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Rep(05954) - 1091 Gluckstadt Rd

  • Madison, MS (17 miles from Pearl, MS)
  • 60+ days ago
  • Madison, MS (17 miles from Pearl, MS)
  • 60+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Rep(05934) - 909 Old Vicksburg Rd

  • Clinton, MS (16 miles from Pearl, MS)
  • 90+ days ago
  • Clinton, MS (16 miles from Pearl, MS)
  • 90+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Demographic Data for Pearl, MS

Moving to Pearl, MS? Find some basic demographic data about Pearl, MS below.


Local
National
34,228
833
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Pearl, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Pearl, MS offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Pearl, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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