Customer Service Jobs in Pascagoula, MS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative Sales and Service (HYBRID)
- Ocean Springs, MS (13 miles from Pascagoula, MS)
- 1 day ago
- Ocean Springs, MS (13 miles from Pascagoula, MS)
- 1 day ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Customer Service Representative
- Ocean Springs, MS (13 miles from Pascagoula, MS)
- 1 day ago
- Ocean Springs, MS (13 miles from Pascagoula, MS)
- 1 day ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Rep(05903) - 2260 Bienville Blvd
- Ocean Springs, MS (13 miles from Pascagoula, MS)
- 60+ days ago
- Ocean Springs, MS (13 miles from Pascagoula, MS)
- 60+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05907) - 2529 US-90
- Gautier, MS (6 miles from Pascagoula, MS)
- 60+ days ago
- Gautier, MS (6 miles from Pascagoula, MS)
- 60+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05905) - 2310 Denny Ave.
- Pascagoula, MS
- 90+ days ago
- Pascagoula, MS
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05901) - 1681 Pass Rd
- Biloxi, MS (21 miles from Pascagoula, MS)
- 90+ days ago
- Biloxi, MS (21 miles from Pascagoula, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep (05909) - 8000 Tucker Rd
- Vancleave, MS (15 miles from Pascagoula, MS)
- 90+ days ago
- Vancleave, MS (15 miles from Pascagoula, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Demographic Data for Pascagoula, MS
Moving to Pascagoula, MS? Find some basic demographic data about Pascagoula, MS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pascagoula, MS
Highest Education Level
Customer Services in Pascagoula, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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