Customer Service Jobs in Ocean Springs, MS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative Sales and Service (HYBRID)
- Ocean Springs, MS
- 1 day ago
- Ocean Springs, MS
- 1 day ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Customer Service Representative
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 1 day ago
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 1 day ago
Help at Home is hiring a Care Supervisor!** **Now offering weekly pay!** Help at Home, LLCis the nation's leading provider of high quality care and support solutions. Our goal is to enable the...
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Pharmacy Customer Service Associate
- Pascagoula, MS (13 miles from Ocean Springs, MS)
- 30+ days ago
- Pascagoula, MS (13 miles from Ocean Springs, MS)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Rep(05908) - 11236 Lorraine Rd
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 90+ days ago
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Retail Customer Service Associate
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 30+ days ago
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 10431 Old Highway 49, Gulfport,...
Customer Service Rep(05903) - 2260 Bienville Blvd
- Ocean Springs, MS
- 60+ days ago
- Ocean Springs, MS
- 60+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05907) - 2529 US-90
- Gautier, MS (7 miles from Ocean Springs, MS)
- 60+ days ago
- Gautier, MS (7 miles from Ocean Springs, MS)
- 60+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05905) - 2310 Denny Ave.
- Pascagoula, MS (13 miles from Ocean Springs, MS)
- 90+ days ago
- Pascagoula, MS (13 miles from Ocean Springs, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05901) - 1681 Pass Rd
- Biloxi, MS (8 miles from Ocean Springs, MS)
- 90+ days ago
- Biloxi, MS (8 miles from Ocean Springs, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05912) - 2712 25TH Avenue
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 90+ days ago
- Gulfport, MS (18 miles from Ocean Springs, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep (05909) - 8000 Tucker Rd
- Vancleave, MS (12 miles from Ocean Springs, MS)
- 90+ days ago
- Vancleave, MS (12 miles from Ocean Springs, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Demographic Data for Ocean Springs, MS
Moving to Ocean Springs, MS? Find some basic demographic data about Ocean Springs, MS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ocean Springs, MS
Highest Education Level
Customer Services in Ocean Springs, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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