Customer Service Jobs in Moss Point, MS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Theodore, AL (18 miles from Moss Point, MS)
- 12 hours ago
- Theodore, AL (18 miles from Moss Point, MS)
- 12 hours ago
Customer Service Representative Automation Personnel Services is looking for a hardworking, reliable Customer Service Representative for a company based in Theodore, AL....
Customer Service Representative Sales and Service (HYBRID)
- Ocean Springs, MS (16 miles from Moss Point, MS)
- 3 days ago
- Ocean Springs, MS (16 miles from Moss Point, MS)
- 3 days ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Customer Service Representative
- Ocean Springs, MS (16 miles from Moss Point, MS)
- 3 days ago
- Ocean Springs, MS (16 miles from Moss Point, MS)
- 3 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Pharmacy Customer Service Associate
- Pascagoula, MS (6 miles from Moss Point, MS)
- 30+ days ago
- Pascagoula, MS (6 miles from Moss Point, MS)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Rep(05903) - 2260 Bienville Blvd
- Ocean Springs, MS (16 miles from Moss Point, MS)
- 60+ days ago
- Ocean Springs, MS (16 miles from Moss Point, MS)
- 60+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05907) - 2529 US-90
- Gautier, MS (9 miles from Moss Point, MS)
- 60+ days ago
- Gautier, MS (9 miles from Moss Point, MS)
- 60+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05905) - 2310 Denny Ave.
- Pascagoula, MS (6 miles from Moss Point, MS)
- 90+ days ago
- Pascagoula, MS (6 miles from Moss Point, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05901) - 1681 Pass Rd
- Biloxi, MS (23 miles from Moss Point, MS)
- 90+ days ago
- Biloxi, MS (23 miles from Moss Point, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Demographic Data for Moss Point, MS
Moving to Moss Point, MS? Find some basic demographic data about Moss Point, MS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Moss Point, MS
Highest Education Level
Customer Services in Moss Point, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »