Customer Service Jobs in Horn Lake, MS

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-11 of 11 Jobs

Customer Service Representative - FT

  • Memphis, TN (13 miles from Horn Lake, MS)
  • 3 hours ago
  • Memphis, TN (13 miles from Horn Lake, MS)
  • 3 hours ago

service....

Customer Service Representative

  • Memphis, TN (13 miles from Horn Lake, MS)
  • 2 days ago
  • Memphis, TN (13 miles from Horn Lake, MS)
  • 2 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative

  • Memphis, TN (13 miles from Horn Lake, MS)
  • 7 days ago
  • Memphis, TN (13 miles from Horn Lake, MS)
  • 7 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Pre-Licensed Customer Service Representative - Remote

  • Memphis, TN (13 miles from Horn Lake, MS)
  • 7 days ago
  • Memphis, TN (13 miles from Horn Lake, MS)
  • 7 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)

  • Memphis, TN (13 miles from Horn Lake, MS)
  • 10 days ago
  • Memphis, TN (13 miles from Horn Lake, MS)
  • 10 days ago

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Loss Prevention Customer Service Associate II

  • Cordova, TN (22 miles from Horn Lake, MS)
  • 16 days ago
  • Cordova, TN (22 miles from Horn Lake, MS)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Southaven, MS (2 miles from Horn Lake, MS)
  • 30+ days ago
  • Southaven, MS (2 miles from Horn Lake, MS)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 465 Goodman Rd E, Southaven, MS...

Customer Service Representative

  • Memphis, TN (13 miles from Horn Lake, MS)
  • 30+ days ago
  • Memphis, TN (13 miles from Horn Lake, MS)
  • 30+ days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Customer Service Representative

  • Southaven, MS (2 miles from Horn Lake, MS)
  • 60+ days ago
  • Southaven, MS (2 miles from Horn Lake, MS)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Southaven, MS (2 miles from Horn Lake, MS)
  • 90+ days ago
  • Southaven, MS (2 miles from Horn Lake, MS)
  • 90+ days ago

as a Customer Service Representative....

Part Time Customer Service Representative

  • Collierville, TN (24 miles from Horn Lake, MS)
  • 90+ days ago
  • Collierville, TN (24 miles from Horn Lake, MS)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Horn Lake, MS

Moving to Horn Lake, MS? Find some basic demographic data about Horn Lake, MS below.


Local
National
26,736
330
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Relationship Management
Learn to develop customer relationships through a deepened understanding of the concepts and best practices of CRM. Customer Relationship Management, also known as CRM, helps businesses...

Salary for Customer Service Jobs in Horn Lake, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Horn Lake, MS offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Horn Lake, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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