Customer Service Jobs in Florence, MS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- Jackson, MS (13 miles from Florence, MS)
- 3 days ago
- Jackson, MS (13 miles from Florence, MS)
- 3 days ago
service....
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05936) - 4555 Office Park Dr
- Jackson, MS (13 miles from Florence, MS)
- 60+ days ago
- Jackson, MS (13 miles from Florence, MS)
- 60+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Retail Customer Service Associate
- Pearl, MS (11 miles from Florence, MS)
- 30+ days ago
- Pearl, MS (11 miles from Florence, MS)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 90 Bass Pro Dr, Pearl, MS 39208-...
Customer Srvc Rep Trainee ( Part-Time)
- Ridgeland, MS (23 miles from Florence, MS)
- 30+ days ago
- Ridgeland, MS (23 miles from Florence, MS)
- 30+ days ago
Essential Functions • Offer excellent customer service and attention to all callers. • Keep active, detailed knowledge of updated policies and procedures regarding customer call center rules and regulations...
Customer Service Representative, Full or Part Time
- Clinton, MS (23 miles from Florence, MS)
- 30+ days ago
- Clinton, MS (23 miles from Florence, MS)
- 30+ days ago
Store 2723751: 550 Springridge Rd, Clinton, Mississippi 39056 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(05931) - 849 Lake Harbour
- Ridgeland, MS (23 miles from Florence, MS)
- 45+ days ago
- Ridgeland, MS (23 miles from Florence, MS)
- 45+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Representative (Loan Consultant II)
- Ridgeland, MS (23 miles from Florence, MS)
- 45+ days ago
- Ridgeland, MS (23 miles from Florence, MS)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative (Loan Consultant II)
- Ridgeland, MS (23 miles from Florence, MS)
- 45+ days ago
- Ridgeland, MS (23 miles from Florence, MS)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative
- Jackson, MS (13 miles from Florence, MS)
- 45+ days ago
- Jackson, MS (13 miles from Florence, MS)
- 45+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative - FT
- Jackson, MS (13 miles from Florence, MS)
- 60+ days ago
- Jackson, MS (13 miles from Florence, MS)
- 60+ days ago
service....
Customer Service Rep(05939) - 5490 Castlewoods Blvd
- Flowood, MS (15 miles from Florence, MS)
- 60+ days ago
- Flowood, MS (15 miles from Florence, MS)
- 60+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05934) - 909 Old Vicksburg Rd
- Clinton, MS (23 miles from Florence, MS)
- 90+ days ago
- Clinton, MS (23 miles from Florence, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Part Time Customer Service Representative
- Jackson, MS (13 miles from Florence, MS)
- 90+ days ago
- Jackson, MS (13 miles from Florence, MS)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(05933) - 118 S Pearson Rd
- Pearl, MS (11 miles from Florence, MS)
- 90+ days ago
- Pearl, MS (11 miles from Florence, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Demographic Data for Florence, MS
Moving to Florence, MS? Find some basic demographic data about Florence, MS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Florence, MS
Highest Education Level
Customer Services in Florence, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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