Customer Service Jobs in Ellisville, MS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Hattiesburg, MS (21 miles from Ellisville, MS)
- 2 days ago
- Hattiesburg, MS (21 miles from Ellisville, MS)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Rep(05925) - 713 N 16TH Ave
- Laurel, MS (10 miles from Ellisville, MS)
- 30+ days ago
- Laurel, MS (10 miles from Ellisville, MS)
- 30+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Loan Servicing Customer Service Representative (Part Time)
- Hattiesburg, MS (21 miles from Ellisville, MS)
- 90+ days ago
- Hattiesburg, MS (21 miles from Ellisville, MS)
- 90+ days ago
Job Description: At Regions, the Loan Servicing Customer Service Representative responds to customer's inquiries or complaints regarding Loan Servicing products or services....
Retail Customer Service Associate
- Hattiesburg, MS (21 miles from Ellisville, MS)
- 30+ days ago
- Hattiesburg, MS (21 miles from Ellisville, MS)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6080 U S Highway 98, Hattiesburg...
- Hattiesburg, MS (21 miles from Ellisville, MS)
- 90+ days ago
- Hattiesburg, MS (21 miles from Ellisville, MS)
- 90+ days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Demographic Data for Ellisville, MS
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Salary for Customer Service Jobs in Ellisville, MS
Highest Education Level
Customer Services in Ellisville, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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