Customer Service Jobs in Canton, MS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Onsite- Jackson/ Ridgeland Area
- Ridgeland, MS (15 miles from Canton, MS)
- 1 day ago
- Ridgeland, MS (15 miles from Canton, MS)
- 1 day ago
Required Start date: 5/28/25 SHIFT IS MONDAY- FRIDAY Fully Onsite position Office Location: Jackson area Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives...
Retail Customer Service Associate
- Madison, MS (9 miles from Canton, MS)
- 30+ days ago
- Madison, MS (9 miles from Canton, MS)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 257 Grandview Blvd, Madison, MS...
Customer Srvc Rep Trainee ( Part-Time)
- Ridgeland, MS (15 miles from Canton, MS)
- 30+ days ago
- Ridgeland, MS (15 miles from Canton, MS)
- 30+ days ago
Essential Functions • Offer excellent customer service and attention to all callers. • Keep active, detailed knowledge of updated policies and procedures regarding customer call center rules and regulations...
Customer Service Rep(05931) - 849 Lake Harbour
- Ridgeland, MS (15 miles from Canton, MS)
- 45+ days ago
- Ridgeland, MS (15 miles from Canton, MS)
- 45+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Representative (Loan Consultant II)
- Ridgeland, MS (15 miles from Canton, MS)
- 45+ days ago
- Ridgeland, MS (15 miles from Canton, MS)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative (Loan Consultant II)
- Ridgeland, MS (15 miles from Canton, MS)
- 45+ days ago
- Ridgeland, MS (15 miles from Canton, MS)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Rep (05943) - 956 US-51
- Madison, MS (9 miles from Canton, MS)
- 60+ days ago
- Madison, MS (9 miles from Canton, MS)
- 60+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05939) - 5490 Castlewoods Blvd
- Flowood, MS (21 miles from Canton, MS)
- 60+ days ago
- Flowood, MS (21 miles from Canton, MS)
- 60+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05954) - 1091 Gluckstadt Rd
- Madison, MS (9 miles from Canton, MS)
- 90+ days ago
- Madison, MS (9 miles from Canton, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Demographic Data for Canton, MS
Moving to Canton, MS? Find some basic demographic data about Canton, MS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Canton, MS
Highest Education Level
Customer Services in Canton, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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