Customer Service Jobs in Biloxi, MS

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-13 of 13 Jobs

Customer Service Representative Sales and Service (HYBRID)

  • Ocean Springs, MS (8 miles from Biloxi, MS)
  • 1 day ago
  • Ocean Springs, MS (8 miles from Biloxi, MS)
  • 1 day ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Customer Service Representative

  • Gulfport, MS (10 miles from Biloxi, MS)
  • 1 day ago
  • Gulfport, MS (10 miles from Biloxi, MS)
  • 1 day ago

Help at Home is hiring a Care Supervisor!** **Now offering weekly pay!** Help at Home, LLCis the nation's leading provider of high quality care and support solutions. Our goal is to enable the...

Customer Service Representative

  • Ocean Springs, MS (8 miles from Biloxi, MS)
  • 1 day ago
  • Ocean Springs, MS (8 miles from Biloxi, MS)
  • 1 day ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Pharmacy Customer Service Associate

  • Pascagoula, MS (21 miles from Biloxi, MS)
  • 30+ days ago
  • Pascagoula, MS (21 miles from Biloxi, MS)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Rep(05908) - 11236 Lorraine Rd

  • Gulfport, MS (10 miles from Biloxi, MS)
  • 90+ days ago
  • Gulfport, MS (10 miles from Biloxi, MS)
  • 90+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Retail Customer Service Associate

  • Gulfport, MS (10 miles from Biloxi, MS)
  • 30+ days ago
  • Gulfport, MS (10 miles from Biloxi, MS)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 10431 Old Highway 49, Gulfport,...

Customer Service Rep(05903) - 2260 Bienville Blvd

  • Ocean Springs, MS (8 miles from Biloxi, MS)
  • 60+ days ago
  • Ocean Springs, MS (8 miles from Biloxi, MS)
  • 60+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Rep(05907) - 2529 US-90

  • Gautier, MS (15 miles from Biloxi, MS)
  • 60+ days ago
  • Gautier, MS (15 miles from Biloxi, MS)
  • 60+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Rep (5914) - 19099 Pineville Rd

  • Long Beach, MS (16 miles from Biloxi, MS)
  • 90+ days ago
  • Long Beach, MS (16 miles from Biloxi, MS)
  • 90+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Rep(05905) - 2310 Denny Ave.

  • Pascagoula, MS (21 miles from Biloxi, MS)
  • 90+ days ago
  • Pascagoula, MS (21 miles from Biloxi, MS)
  • 90+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Rep(05901) - 1681 Pass Rd

  • Biloxi, MS
  • 90+ days ago
  • Biloxi, MS
  • 90+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Rep(05912) - 2712 25TH Avenue

  • Gulfport, MS (10 miles from Biloxi, MS)
  • 90+ days ago
  • Gulfport, MS (10 miles from Biloxi, MS)
  • 90+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Rep (05909) - 8000 Tucker Rd

  • Vancleave, MS (15 miles from Biloxi, MS)
  • 90+ days ago
  • Vancleave, MS (15 miles from Biloxi, MS)
  • 90+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Demographic Data for Biloxi, MS

Moving to Biloxi, MS? Find some basic demographic data about Biloxi, MS below.


Local
National
64,397
1,286
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Biloxi, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Biloxi, MS offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Biloxi, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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