Customer Service Jobs in West St Paul, MN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 48 Jobs

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Burnsville, MN (13 miles from West St Paul, MN)
  • 2 days ago
  • Burnsville, MN (13 miles from West St Paul, MN)
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • Minnetonka, MN (15 miles from West St Paul, MN)
  • 8 hours ago
  • Minnetonka, MN (15 miles from West St Paul, MN)
  • 8 hours ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative Mornings

  • Minnetonka, MN (15 miles from West St Paul, MN)
  • 8 hours ago
  • Minnetonka, MN (15 miles from West St Paul, MN)
  • 8 hours ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative PT Afternoon Evenings

  • Hudson, WI (21 miles from West St Paul, MN)
  • 2 days ago
  • Hudson, WI (21 miles from West St Paul, MN)
  • 2 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative Nights and Weekend Parttime

  • Hudson, WI (21 miles from West St Paul, MN)
  • 2 days ago
  • Hudson, WI (21 miles from West St Paul, MN)
  • 2 days ago

by providing a superior level of customer service to members, prospective members, and guests....

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER STARTING AT $15/HR plus Commission

  • Saint Louis Park, MN (11 miles from West St Paul, MN)
  • 4 days ago
  • Saint Louis Park, MN (11 miles from West St Paul, MN)
  • 4 days ago

We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER....

Customer Service Representative

  • Saint Paul, MN (4 miles from West St Paul, MN)
  • 5 days ago
  • Saint Paul, MN (4 miles from West St Paul, MN)
  • 5 days ago

What You'll Bring Associate degree, preferred in business or related field, or equivalent work experience. 5 years of progressive experience in a customer service role, preferred....

Customer Service Representative

  • Shakopee, MN (21 miles from West St Paul, MN)
  • 6 days ago
  • Shakopee, MN (21 miles from West St Paul, MN)
  • 6 days ago

Twin City Staffing is hiring a Customer Service Representative in Shakopee, MN for a local distribution company....

Customer Service Representative

  • Eagan, MN (1 mile from West St Paul, MN)
  • 7 days ago
  • Eagan, MN (1 mile from West St Paul, MN)
  • 7 days ago

ABOUT THE ROLE Holcim Inc. is recruiting for a full-time Customer Service Representative....

Customer Service Representative: 6am-2pm with Weekend Hours

  • Shakopee, MN (21 miles from West St Paul, MN)
  • 8 days ago
  • Shakopee, MN (21 miles from West St Paul, MN)
  • 8 days ago

sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative: Weekdays 5pm-10pm with Weekend Hours

  • Shakopee, MN (21 miles from West St Paul, MN)
  • 8 days ago
  • Shakopee, MN (21 miles from West St Paul, MN)
  • 8 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative: Weekdays 2pm-10pm with Weekends Hours

  • Shakopee, MN (21 miles from West St Paul, MN)
  • 8 days ago
  • Shakopee, MN (21 miles from West St Paul, MN)
  • 8 days ago

sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Rep

  • Plymouth, MN (16 miles from West St Paul, MN)
  • 10 days ago
  • Plymouth, MN (16 miles from West St Paul, MN)
  • 10 days ago

Qualifications: Previous customer service experience (insurance experience a plus but not required). Excellent communication and problem-solving skills....

ULINE- Customer Service Representative

  • Mendota, MN (2 miles from West St Paul, MN)
  • 11 days ago
  • Mendota, MN (2 miles from West St Paul, MN)
  • 11 days ago

Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Willernie, MN (13 miles from West St Paul, MN)
  • 11 days ago
  • Willernie, MN (13 miles from West St Paul, MN)
  • 11 days ago

Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Demographic Data for West St Paul, MN

Moving to West St Paul, MN? Find some basic demographic data about West St Paul, MN below.


Local
National
5,707,031
151,942

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in West St Paul, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in West St Paul, MN offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in West St Paul, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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