Customer Service Jobs in Minnesota
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Customer Service Representative
- Multi-Color Corporation
- Winona, MN
- 1 day ago
- Multi-Color Corporation
- Winona, MN
- 1 day ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Work from Home Customer Service Rep in a Contractor Role - Omni
- Saint Cloud, MN
- 2 days ago
- Saint Cloud, MN
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkThe ideal candidate will help achieve the cooperatives mission and goals while providing outstanding customer service. Essential Duties and Responsibilities include the following....
The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
The position consistently demonstrates excellent customer service and communication skills. License/Certification/Registration required?...
Customer Service Representative - Hybrid (Faribault, MN)
- Faribault, MN
- 1 day ago
- Faribault, MN
- 1 day ago
service or professional experience working with people and/or cash handling experience required Aptitude to work independently as well as part of a team and ability to collaborate with others Strong...
The position consistently demonstrates excellent customer service and communication skills. License/Certification/Registration required?...
RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER STARTING AT $15/HR plus Commission
- Saint Louis Park, MN
- 3 days ago
- Saint Louis Park, MN
- 3 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER....
by providing a superior level of customer service to members, prospective members, and guests....
POSITION SUMMARY As a Customer Service Representative, you will work with team members and customers to answer incoming calls, process product orders, respond to inquiries, and provide general support...
Location: Dayton, MN Qualifications + 2+ years of customer service experience within a call center environment (preferred within manufacturing or logistics) + Bilingual in Spanish is nice to have +...
What You'll Bring Associate degree, preferred in business or related field, or equivalent work experience. 5 years of progressive experience in a customer service role, preferred....
quality customer service that meets the financial needs of our community, its businesses, and its citizens....
Twin City Staffing is hiring a Customer Service Representative in Shakopee, MN for a local distribution company....
ABOUT THE ROLE Holcim Inc. is recruiting for a full-time Customer Service Representative....
Demographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Minnesota
Highest Education Level
Customer Services in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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