Customer Service Jobs in Minnesota

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 68 Jobs

The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Saint Cloud, MN
  • 2 days ago
  • Saint Cloud, MN
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • Princeton, MN
  • 3 hours ago
  • Princeton, MN
  • 3 hours ago

The ideal candidate will help achieve the cooperatives mission and goals while providing outstanding customer service. Essential Duties and Responsibilities include the following....

Customer Service Representative

  • Saint Cloud, MN
  • 8 hours ago
  • Saint Cloud, MN
  • 8 hours ago

The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....

Sr Customer Service Rep

  • MN
  • 8 hours ago
  • MN
  • 8 hours ago

The position consistently demonstrates excellent customer service and communication skills. License/Certification/Registration required?...

Customer Service Representative - Hybrid (Faribault, MN)

  • Faribault, MN
  • 1 day ago
  • Faribault, MN
  • 1 day ago

service or professional experience working with people and/or cash handling experience required Aptitude to work independently as well as part of a team and ability to collaborate with others Strong...

Customer Service Rep

  • MN
  • 1 day ago
  • MN
  • 1 day ago

The position consistently demonstrates excellent customer service and communication skills. License/Certification/Registration required?...

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER STARTING AT $15/HR plus Commission

  • Saint Louis Park, MN
  • 3 days ago
  • Saint Louis Park, MN
  • 3 days ago

We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER....

Customer Service Representative

  • Saint Cloud, MN
  • 4 days ago
  • Saint Cloud, MN
  • 4 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Rochester, MN
  • 4 days ago
  • Rochester, MN
  • 4 days ago

POSITION SUMMARY As a Customer Service Representative, you will work with team members and customers to answer incoming calls, process product orders, respond to inquiries, and provide general support...

Hiring Now: Customer Service Representative - $25/Hr

  • Dayton, MN
  • 4 days ago
  • Dayton, MN
  • 4 days ago

Location: Dayton, MN Qualifications + 2+ years of customer service experience within a call center environment (preferred within manufacturing or logistics) + Bilingual in Spanish is nice to have +...

Customer Service Representative

  • Saint Paul, MN
  • 5 days ago
  • Saint Paul, MN
  • 5 days ago

What You'll Bring Associate degree, preferred in business or related field, or equivalent work experience. 5 years of progressive experience in a customer service role, preferred....

Customer Service Representative I Anoka, MN, US Yesterday

  • Anoka, MN
  • 5 days ago
  • Anoka, MN
  • 5 days ago

quality customer service that meets the financial needs of our community, its businesses, and its citizens....

Customer Service Representative

  • Shakopee, MN
  • 6 days ago
  • Shakopee, MN
  • 6 days ago

Twin City Staffing is hiring a Customer Service Representative in Shakopee, MN for a local distribution company....

Customer Service Representative

  • Eagan, MN
  • 6 days ago
  • Eagan, MN
  • 6 days ago

ABOUT THE ROLE Holcim Inc. is recruiting for a full-time Customer Service Representative....

Demographic Data for Minnesota

Moving to Minnesota? Find some basic demographic data about Minnesota below.


Local
National
5,707,031
151,942

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Minnesota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Minnesota offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Minnesota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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