Customer Service Jobs in Minnesota

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 77 Jobs

Commercial Insurance CSR

  • Saint Paul, MN
  • 4 hours ago
  • Saint Paul, MN
  • 4 hours ago

We specialize in personal and commercial insurance, ensuring businesses and individuals are protected with the right coverage....

Equipment Finance Customer Service Representative

  • Marshall, MN
  • 7 hours ago
  • Marshall, MN
  • 7 hours ago

This customer service position will support Equipment Finance customers....

70182-LP Customer Service Associate II

  • Bemidji, MN
  • 1 day ago
  • Bemidji, MN
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - Hybrid (Bemidji, MN)

  • Bemidji, MN
  • 1 day ago
  • Bemidji, MN
  • 1 day ago

service or professional experience working with people and/or cash handling experience required Aptitude to work independently as well as part of a team and ability to collaborate with others Strong...

Customer Service Representative

  • Eagan, MN
  • 1 day ago
  • Eagan, MN
  • 1 day ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Associate

  • Roseville, MN
  • 1 day ago
  • Roseville, MN
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Minneapolis, MN
  • 1 day ago
  • Minneapolis, MN
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

CorTrust Bank is seeking a Full Time Customer Service Representative in our Delano community! It's more than just a job!...

Customer Service Representative - Sales and Service (WFH)

  • Saint Paul, MN
  • 1 day ago
  • Saint Paul, MN
  • 1 day ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Remote Work

Teller / Customer Service Representative - Part-Time (30-39 hrs/wk)

  • Moorhead, MN
  • 2 days ago
  • Moorhead, MN
  • 2 days ago

Strongly preferred experience in customer service, cash handling, or sales. A keen eye for detail and accuracy. A genuine passion for creating positive customer experiences. Why Gate City Bank?...

Customer Service Associate - Mankato, MN - (Part-Time)

  • Mankato, MN
  • 2 days ago
  • Mankato, MN
  • 2 days ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Customer Service Representative

  • Ramsey, MN
  • 3 days ago
  • Ramsey, MN
  • 3 days ago

Requirements 2-3 Years of Customer Service Experience Desired Must be Reliable A strong understanding of the Twin Cities Marketplace Helpful Excellent Communication and Customer Service Skills Understands...

Customer Service Representative 6-2p

  • West St Paul, MN
  • 4 days ago
  • West St Paul, MN
  • 4 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Minneapolis, MN
  • 4 days ago
  • Minneapolis, MN
  • 4 days ago

Customer Service Representative Requisition ID: 42717 Job Location(s): Minneapolis, MN, US Job Description Are you a Customer Service Professional who enjoys helping others?...

Pharmacy Customer Service Associate

  • Fergus Falls, MN
  • 4 days ago
  • Fergus Falls, MN
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Minnesota

Moving to Minnesota? Find some basic demographic data about Minnesota below.


Local
National
5,707,031
151,942

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Minnesota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Minnesota offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Minnesota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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