Customer Service Jobs in Saint Paul, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Maple Grove, MN (23 miles from Saint Paul, MN)
- 2 days ago
- Maple Grove, MN (23 miles from Saint Paul, MN)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkRetail Customer Service Associate
- White Bear Lake, MN (10 miles from Saint Paul, MN)
- 4 hours ago
- White Bear Lake, MN (10 miles from Saint Paul, MN)
- 4 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1850 Buerkle Rd, White Bear Lake...
Customer Service Representative - National Remote
- Minneapolis, MN (9 miles from Saint Paul, MN)
- 14 hours ago
- Minneapolis, MN (9 miles from Saint Paul, MN)
- 14 hours ago
UnitedHealth Group Customer Service Representative - National Remote in Minneapolis , Minnesota Optum is a global organization that delivers care, aided by technology to help millions of people live...
Remote WorkCustomer Service Representative Nights and Weekend
- Hudson, WI (18 miles from Saint Paul, MN)
- 1 day ago
- Hudson, WI (18 miles from Saint Paul, MN)
- 1 day ago
a superior level of customer service to members, prospective members, and guests....
- Saint Paul, MN
- 1 day ago
- Saint Paul, MN
- 1 day ago
Working Title: Unemployment Insurance Customer Service Manager Job Class: Employment & Economic Development Special Program Manager Agency: Department of Employment and Economic Development Job ID:...
Loss Prevention Customer Service Associate
- Eagan, MN (6 miles from Saint Paul, MN)
- 2 days ago
- Eagan, MN (6 miles from Saint Paul, MN)
- 2 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Lakeville, MN (24 miles from Saint Paul, MN)
- 2 days ago
- Lakeville, MN (24 miles from Saint Paul, MN)
- 2 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Service Representative
- Hudson, WI (18 miles from Saint Paul, MN)
- 2 days ago
- Hudson, WI (18 miles from Saint Paul, MN)
- 2 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....
We specialize in personal and commercial insurance, ensuring businesses and individuals are protected with the right coverage....
Equipment Finance Customer Service Representative
- Saint Paul, MN
- 3 days ago
- Saint Paul, MN
- 3 days ago
This customer service position will support Equipment Finance customers....
Customer Service Representative
- Eagan, MN (6 miles from Saint Paul, MN)
- 5 days ago
- Eagan, MN (6 miles from Saint Paul, MN)
- 5 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative 6-2p
- West St Paul, MN (4 miles from Saint Paul, MN)
- 7 days ago
- West St Paul, MN (4 miles from Saint Paul, MN)
- 7 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Minneapolis, MN (9 miles from Saint Paul, MN)
- 7 days ago
- Minneapolis, MN (9 miles from Saint Paul, MN)
- 7 days ago
Customer Service Representative Requisition ID: 42717 Job Location(s): Minneapolis, MN, US Job Description Are you a Customer Service Professional who enjoys helping others?...
Retail Customer Service Associate
- Woodbury, MN (7 miles from Saint Paul, MN)
- 9 days ago
- Woodbury, MN (7 miles from Saint Paul, MN)
- 9 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Prior Lake, MN (24 miles from Saint Paul, MN)
- 10 days ago
- Prior Lake, MN (24 miles from Saint Paul, MN)
- 10 days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Demographic Data for Saint Paul, MN
Moving to Saint Paul, MN? Find some basic demographic data about Saint Paul, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Saint Paul, MN
Highest Education Level
Customer Services in Saint Paul, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Dispatching
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »