Customer Service Jobs in Saint Paul, MN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 47 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Maple Grove, MN (23 miles from Saint Paul, MN)
  • 2 days ago
  • Maple Grove, MN (23 miles from Saint Paul, MN)
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Retail Customer Service Associate

  • White Bear Lake, MN (10 miles from Saint Paul, MN)
  • 1 hour ago
  • White Bear Lake, MN (10 miles from Saint Paul, MN)
  • 1 hour ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1850 Buerkle Rd, White Bear Lake...

Customer Service Representative - National Remote

  • Minneapolis, MN (9 miles from Saint Paul, MN)
  • 11 hours ago
  • Minneapolis, MN (9 miles from Saint Paul, MN)
  • 11 hours ago

UnitedHealth Group Customer Service Representative - National Remote in Minneapolis , Minnesota Optum is a global organization that delivers care, aided by technology to help millions of people live...

Remote Work

Customer Service Representative Nights and Weekend

  • Hudson, WI (18 miles from Saint Paul, MN)
  • 1 day ago
  • Hudson, WI (18 miles from Saint Paul, MN)
  • 1 day ago

a superior level of customer service to members, prospective members, and guests....

Working Title: Unemployment Insurance Customer Service Manager Job Class: Employment & Economic Development Special Program Manager Agency: Department of Employment and Economic Development Job ID:...

Loss Prevention Customer Service Associate

  • Eagan, MN (6 miles from Saint Paul, MN)
  • 2 days ago
  • Eagan, MN (6 miles from Saint Paul, MN)
  • 2 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative

  • Lakeville, MN (24 miles from Saint Paul, MN)
  • 2 days ago
  • Lakeville, MN (24 miles from Saint Paul, MN)
  • 2 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Customer Service Representative

  • Hudson, WI (18 miles from Saint Paul, MN)
  • 2 days ago
  • Hudson, WI (18 miles from Saint Paul, MN)
  • 2 days ago

Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....

Commercial Insurance CSR

  • Saint Paul, MN
  • 3 days ago
  • Saint Paul, MN
  • 3 days ago

We specialize in personal and commercial insurance, ensuring businesses and individuals are protected with the right coverage....

Equipment Finance Customer Service Representative

  • Saint Paul, MN
  • 3 days ago
  • Saint Paul, MN
  • 3 days ago

This customer service position will support Equipment Finance customers....

Customer Service Representative

  • Eagan, MN (6 miles from Saint Paul, MN)
  • 4 days ago
  • Eagan, MN (6 miles from Saint Paul, MN)
  • 4 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative 6-2p

  • West St Paul, MN (4 miles from Saint Paul, MN)
  • 7 days ago
  • West St Paul, MN (4 miles from Saint Paul, MN)
  • 7 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Minneapolis, MN (9 miles from Saint Paul, MN)
  • 7 days ago
  • Minneapolis, MN (9 miles from Saint Paul, MN)
  • 7 days ago

Customer Service Representative Requisition ID: 42717 Job Location(s): Minneapolis, MN, US Job Description Are you a Customer Service Professional who enjoys helping others?...

Retail Customer Service Associate

  • Woodbury, MN (7 miles from Saint Paul, MN)
  • 9 days ago
  • Woodbury, MN (7 miles from Saint Paul, MN)
  • 9 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Prior Lake, MN (24 miles from Saint Paul, MN)
  • 10 days ago
  • Prior Lake, MN (24 miles from Saint Paul, MN)
  • 10 days ago

Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....

Demographic Data for Saint Paul, MN

Moving to Saint Paul, MN? Find some basic demographic data about Saint Paul, MN below.


Local
National
824,831
20,778
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Saint Paul, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Saint Paul, MN offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Saint Paul, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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