Customer Service Jobs in Saint Cloud, MN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-12 of 12 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Saint Cloud, MN
  • 17 hours ago
  • Saint Cloud, MN
  • 17 hours ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Senior Customer Service Representative

  • Saint Cloud, MN
  • 10 days ago
  • Saint Cloud, MN
  • 10 days ago

GENERAL DESCRIPTION OF POSITION The Senior Customer Service Representative is responsible for retaining existing relationships and opening new deposit accounts in accordance with branch goals....

Teller / Customer Service Representative - Part-Time (20-29 hrs/wk)

  • Sauk Rapids, MN (13 miles from Saint Cloud, MN)
  • 14 days ago
  • Sauk Rapids, MN (13 miles from Saint Cloud, MN)
  • 14 days ago

Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction....

Teller / Customer Service Representative - Part-Time (20-29 hrs/wk)

  • Sauk Rapids, MN (13 miles from Saint Cloud, MN)
  • 16 days ago
  • Sauk Rapids, MN (13 miles from Saint Cloud, MN)
  • 16 days ago

Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction....

Customer Service Representative

  • Waite Park, MN (3 miles from Saint Cloud, MN)
  • 16 days ago
  • Waite Park, MN (3 miles from Saint Cloud, MN)
  • 16 days ago

We are hiring a Customer Service Representative for a contract-to-hire role! Interested? Get more details below!...

Retail Customer Service Associate

  • Saint Cloud, MN
  • 19 days ago
  • Saint Cloud, MN
  • 19 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative - St. Cloud, MN

  • Saint Cloud, MN
  • 28 days ago
  • Saint Cloud, MN
  • 28 days ago

Job Summary The Customer Service Representative will receive, investigate, and respond to all customer inquiries regarding shipments, service, and concerns....

Customer Service Representative

  • Saint Cloud, MN
  • 30+ days ago
  • Saint Cloud, MN
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Saint Cloud, MN
  • 30+ days ago
  • Saint Cloud, MN
  • 30+ days ago

Cloud for a Customer Service Representative....

Customer Service Representative (FT- 1 FTE, Day Shift)

  • South Haven, MN (13 miles from Saint Cloud, MN)
  • 45+ days ago
  • South Haven, MN (13 miles from Saint Cloud, MN)
  • 45+ days ago

The Customer Service Representative is responsible for providing effective customer service to patients, internal departments, other medical facilities and resolve customer complaints/concerns....

Call Center Customer Service Representative - Medical

  • Sartell, MN (10 miles from Saint Cloud, MN)
  • 90+ days ago
  • Sartell, MN (10 miles from Saint Cloud, MN)
  • 90+ days ago

Our agents will assist in these conversations and provide top level customer service as we address questions and offer resolution options on their account....

Insurance Service Representative - St. Cloud, MN

  • Saint Cloud, MN
  • 90+ days ago
  • Saint Cloud, MN
  • 90+ days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Demographic Data for Saint Cloud, MN

Moving to Saint Cloud, MN? Find some basic demographic data about Saint Cloud, MN below.


Local
National
78,111
2,080
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Saint Cloud, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Saint Cloud, MN offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Saint Cloud, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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