Customer Service Jobs in North Mankato, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Associate - Mankato, MN - (Part-Time)
- Mankato, MN (6 miles from North Mankato, MN)
- 4 days ago
- Mankato, MN (6 miles from North Mankato, MN)
- 4 days ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Customer Service Representative
- Mankato, MN (6 miles from North Mankato, MN)
- 20 days ago
- Mankato, MN (6 miles from North Mankato, MN)
- 20 days ago
., a division of Taylor Corporation, is looking for a new Customer Service Representative to join their team!...
., a division of Taylor Corporation, is looking for a new Customer Service Representative to join their team!...
Customer Service Representative/Teller
- New Ulm, MN (20 miles from North Mankato, MN)
- 25 days ago
- New Ulm, MN (20 miles from North Mankato, MN)
- 25 days ago
CITIZENS BANK MINNESOTA Customer Service Representative/Teller in New Ulm , Minnesota Customer Service Representative/Teller Hiring Full Time Competitive Wage, Comprehensive Benefits Package (Health...
Customer Service Representative
- Mankato, MN (6 miles from North Mankato, MN)
- 30+ days ago
- Mankato, MN (6 miles from North Mankato, MN)
- 30+ days ago
A post-secondary degree with previous customer service experience in an Ag-related field is a plus....
Demographic Data for North Mankato, MN
Moving to North Mankato, MN? Find some basic demographic data about North Mankato, MN below.
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Salary for Customer Service Jobs in North Mankato, MN
Highest Education Level
Customer Services in North Mankato, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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