Customer Service Jobs in Mounds View, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Maple Grove, MN (15 miles from Mounds View, MN)
- 1 day ago
- Maple Grove, MN (15 miles from Mounds View, MN)
- 1 day ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative Nights and Weekend
- Hudson, WI (24 miles from Mounds View, MN)
- 9 hours ago
- Hudson, WI (24 miles from Mounds View, MN)
- 9 hours ago
a superior level of customer service to members, prospective members, and guests....
- Saint Paul, MN (10 miles from Mounds View, MN)
- 10 hours ago
- Saint Paul, MN (10 miles from Mounds View, MN)
- 10 hours ago
Working Title: Unemployment Insurance Customer Service Manager Job Class: Employment & Economic Development Special Program Manager Agency: Department of Employment and Economic Development Job ID:...
Loss Prevention Customer Service Associate
- Eagan, MN (14 miles from Mounds View, MN)
- 1 day ago
- Eagan, MN (14 miles from Mounds View, MN)
- 1 day ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Hudson, WI (24 miles from Mounds View, MN)
- 1 day ago
- Hudson, WI (24 miles from Mounds View, MN)
- 1 day ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....
- Saint Paul, MN (10 miles from Mounds View, MN)
- 2 days ago
- Saint Paul, MN (10 miles from Mounds View, MN)
- 2 days ago
We specialize in personal and commercial insurance, ensuring businesses and individuals are protected with the right coverage....
Equipment Finance Customer Service Representative
- Saint Paul, MN (10 miles from Mounds View, MN)
- 2 days ago
- Saint Paul, MN (10 miles from Mounds View, MN)
- 2 days ago
This customer service position will support Equipment Finance customers....
Customer Service Representative
- Eagan, MN (14 miles from Mounds View, MN)
- 3 days ago
- Eagan, MN (14 miles from Mounds View, MN)
- 3 days ago
by providing a superior level of customer service to members, prospective members, and guests....
- Plymouth, MN (12 miles from Mounds View, MN)
- 5 days ago
- Plymouth, MN (12 miles from Mounds View, MN)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Ramsey, MN (18 miles from Mounds View, MN)
- 5 days ago
- Ramsey, MN (18 miles from Mounds View, MN)
- 5 days ago
Requirements 2-3 Years of Customer Service Experience Desired Must be Reliable A strong understanding of the Twin Cities Marketplace Helpful Excellent Communication and Customer Service Skills Understands...
Customer Service Representative 6-2p
- West St Paul, MN (13 miles from Mounds View, MN)
- 6 days ago
- West St Paul, MN (13 miles from Mounds View, MN)
- 6 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Minneapolis, MN (7 miles from Mounds View, MN)
- 6 days ago
- Minneapolis, MN (7 miles from Mounds View, MN)
- 6 days ago
Customer Service Representative Requisition ID: 42717 Job Location(s): Minneapolis, MN, US Job Description Are you a Customer Service Professional who enjoys helping others?...
Retail Customer Service Associate
- Woodbury, MN (16 miles from Mounds View, MN)
- 8 days ago
- Woodbury, MN (16 miles from Mounds View, MN)
- 8 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
70182-LP Customer Service Associate II
- Minneapolis, MN (7 miles from Mounds View, MN)
- 9 days ago
- Minneapolis, MN (7 miles from Mounds View, MN)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Little Canada, MN (4 miles from Mounds View, MN)
- 9 days ago
- Little Canada, MN (4 miles from Mounds View, MN)
- 9 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Demographic Data for Mounds View, MN
Moving to Mounds View, MN? Find some basic demographic data about Mounds View, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mounds View, MN
Highest Education Level
Customer Services in Mounds View, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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