Customer Service Jobs in Mounds View, MN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 45 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Maple Grove, MN (15 miles from Mounds View, MN)
  • 1 day ago
  • Maple Grove, MN (15 miles from Mounds View, MN)
  • 1 day ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative Nights and Weekend

  • Hudson, WI (24 miles from Mounds View, MN)
  • 9 hours ago
  • Hudson, WI (24 miles from Mounds View, MN)
  • 9 hours ago

a superior level of customer service to members, prospective members, and guests....

Unemployment Insurance Customer Service Manager - Employment and Economic Development Special Program Manager

  • Saint Paul, MN (10 miles from Mounds View, MN)
  • 10 hours ago
  • Saint Paul, MN (10 miles from Mounds View, MN)
  • 10 hours ago

Working Title: Unemployment Insurance Customer Service Manager Job Class: Employment & Economic Development Special Program Manager Agency: Department of Employment and Economic Development Job ID:...

Loss Prevention Customer Service Associate

  • Eagan, MN (14 miles from Mounds View, MN)
  • 1 day ago
  • Eagan, MN (14 miles from Mounds View, MN)
  • 1 day ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative

  • Hudson, WI (24 miles from Mounds View, MN)
  • 1 day ago
  • Hudson, WI (24 miles from Mounds View, MN)
  • 1 day ago

Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....

Commercial Insurance CSR

  • Saint Paul, MN (10 miles from Mounds View, MN)
  • 2 days ago
  • Saint Paul, MN (10 miles from Mounds View, MN)
  • 2 days ago

We specialize in personal and commercial insurance, ensuring businesses and individuals are protected with the right coverage....

Equipment Finance Customer Service Representative

  • Saint Paul, MN (10 miles from Mounds View, MN)
  • 2 days ago
  • Saint Paul, MN (10 miles from Mounds View, MN)
  • 2 days ago

This customer service position will support Equipment Finance customers....

Customer Service Representative

  • Eagan, MN (14 miles from Mounds View, MN)
  • 3 days ago
  • Eagan, MN (14 miles from Mounds View, MN)
  • 3 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Associate

  • Plymouth, MN (12 miles from Mounds View, MN)
  • 5 days ago
  • Plymouth, MN (12 miles from Mounds View, MN)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Ramsey, MN (18 miles from Mounds View, MN)
  • 5 days ago
  • Ramsey, MN (18 miles from Mounds View, MN)
  • 5 days ago

Requirements 2-3 Years of Customer Service Experience Desired Must be Reliable A strong understanding of the Twin Cities Marketplace Helpful Excellent Communication and Customer Service Skills Understands...

Customer Service Representative 6-2p

  • West St Paul, MN (13 miles from Mounds View, MN)
  • 6 days ago
  • West St Paul, MN (13 miles from Mounds View, MN)
  • 6 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Minneapolis, MN (7 miles from Mounds View, MN)
  • 6 days ago
  • Minneapolis, MN (7 miles from Mounds View, MN)
  • 6 days ago

Customer Service Representative Requisition ID: 42717 Job Location(s): Minneapolis, MN, US Job Description Are you a Customer Service Professional who enjoys helping others?...

Retail Customer Service Associate

  • Woodbury, MN (16 miles from Mounds View, MN)
  • 8 days ago
  • Woodbury, MN (16 miles from Mounds View, MN)
  • 8 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

70182-LP Customer Service Associate II

  • Minneapolis, MN (7 miles from Mounds View, MN)
  • 9 days ago
  • Minneapolis, MN (7 miles from Mounds View, MN)
  • 9 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Little Canada, MN (4 miles from Mounds View, MN)
  • 9 days ago
  • Little Canada, MN (4 miles from Mounds View, MN)
  • 9 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Demographic Data for Mounds View, MN

Moving to Mounds View, MN? Find some basic demographic data about Mounds View, MN below.


Local
National
5,707,031
151,942

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Mounds View, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Mounds View, MN offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mounds View, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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