Customer Service Jobs in Hopkins, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Shakopee, MN (14 miles from Hopkins, MN)
- 1 day ago
- Shakopee, MN (14 miles from Hopkins, MN)
- 1 day ago
Minimum of 0-3 years Customer Service related experience. 3....
Customer Service Representative Nights and Weekend
- Eagan, MN (14 miles from Hopkins, MN)
- 2 days ago
- Eagan, MN (14 miles from Hopkins, MN)
- 2 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Team Lead - National Remote
- Minneapolis, MN (8 miles from Hopkins, MN)
- 2 days ago
- Minneapolis, MN (8 miles from Hopkins, MN)
- 2 days ago
.** The **Customer Service Representative Lead** is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake...
Remote WorkCustomer Service Representative
- Eden Prairie, MN (2 miles from Hopkins, MN)
- 2 days ago
- Eden Prairie, MN (2 miles from Hopkins, MN)
- 2 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Commercial Customer Service Representative
- Minneapolis, MN (8 miles from Hopkins, MN)
- 3 days ago
- Minneapolis, MN (8 miles from Hopkins, MN)
- 3 days ago
Russell Tobin & Associates is currently seeking a Commercial Customer Service Representative, 12+ Months Contract role for one of our Fortune 500 clients, for Minneapolis, Minnesota 55402 (Hybrid)....
by providing a superior level of customer service to members, prospective members, and guests....
by providing a superior level of customer service to members, prospective members, and guests....
Hiring Now: Customer Service Representative - $25/Hr
- Dayton, MN (17 miles from Hopkins, MN)
- 8 days ago
- Dayton, MN (17 miles from Hopkins, MN)
- 8 days ago
Location: Dayton, MN Qualifications + 2+ years of customer service experience within a call center environment (preferred within manufacturing or logistics) + Bilingual in Spanish is nice to have +...
Customer Service Representative
- Saint Paul, MN (17 miles from Hopkins, MN)
- 8 days ago
- Saint Paul, MN (17 miles from Hopkins, MN)
- 8 days ago
What You'll Bring Associate degree, preferred in business or related field, or equivalent work experience. 5 years of progressive experience in a customer service role, preferred....
Customer Service Representative I Anoka, MN, US Yesterday
- Anoka, MN (22 miles from Hopkins, MN)
- 9 days ago
- Anoka, MN (22 miles from Hopkins, MN)
- 9 days ago
quality customer service that meets the financial needs of our community, its businesses, and its citizens....
Customer Service Representative
- Saint Paul, MN (17 miles from Hopkins, MN)
- 9 days ago
- Saint Paul, MN (17 miles from Hopkins, MN)
- 9 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Shakopee, MN (14 miles from Hopkins, MN)
- 10 days ago
- Shakopee, MN (14 miles from Hopkins, MN)
- 10 days ago
Twin City Staffing is hiring a Customer Service Representative in Shakopee, MN for a local distribution company....
Customer Service Representative
- Eagan, MN (14 miles from Hopkins, MN)
- 10 days ago
- Eagan, MN (14 miles from Hopkins, MN)
- 10 days ago
ABOUT THE ROLE Holcim Inc. is recruiting for a full-time Customer Service Representative....
Customer Service Representative: 6am-2pm with Weekend Hours
- Shakopee, MN (14 miles from Hopkins, MN)
- 11 days ago
- Shakopee, MN (14 miles from Hopkins, MN)
- 11 days ago
sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative: Weekdays 5pm-10pm with Weekend Hours
- Shakopee, MN (14 miles from Hopkins, MN)
- 12 days ago
- Shakopee, MN (14 miles from Hopkins, MN)
- 12 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Hopkins, MN
Moving to Hopkins, MN? Find some basic demographic data about Hopkins, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hopkins, MN
Highest Education Level
Customer Services in Hopkins, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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