Customer Service Jobs in Hastings, MN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 29 Jobs

Customer Service Representative Nights and Weekend

  • Eagan, MN (16 miles from Hastings, MN)
  • 2 days ago
  • Eagan, MN (16 miles from Hastings, MN)
  • 2 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative PT Afternoon Evenings

  • Hudson, WI (18 miles from Hastings, MN)
  • 5 days ago
  • Hudson, WI (18 miles from Hastings, MN)
  • 5 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative Nights and Weekend Parttime

  • Hudson, WI (18 miles from Hastings, MN)
  • 5 days ago
  • Hudson, WI (18 miles from Hastings, MN)
  • 5 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Saint Paul, MN (18 miles from Hastings, MN)
  • 8 days ago
  • Saint Paul, MN (18 miles from Hastings, MN)
  • 8 days ago

What You'll Bring Associate degree, preferred in business or related field, or equivalent work experience. 5 years of progressive experience in a customer service role, preferred....

Customer Service Representative

  • Saint Paul, MN (18 miles from Hastings, MN)
  • 9 days ago
  • Saint Paul, MN (18 miles from Hastings, MN)
  • 9 days ago

Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Eagan, MN (16 miles from Hastings, MN)
  • 10 days ago
  • Eagan, MN (16 miles from Hastings, MN)
  • 10 days ago

ABOUT THE ROLE Holcim Inc. is recruiting for a full-time Customer Service Representative....

ULINE- Customer Service Representative

  • Hastings, MN
  • 14 days ago
  • Hastings, MN
  • 14 days ago

Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

70182-LP Customer Service Associate II

  • Bloomington, MN (20 miles from Hastings, MN)
  • 16 days ago
  • Bloomington, MN (20 miles from Hastings, MN)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

LP Customer Service Associate ll

  • Richfield, MN (21 miles from Hastings, MN)
  • 16 days ago
  • Richfield, MN (21 miles from Hastings, MN)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Bloomington, MN (20 miles from Hastings, MN)
  • 16 days ago
  • Bloomington, MN (20 miles from Hastings, MN)
  • 16 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

ULINE- Call Center Representative

  • Hudson, WI (18 miles from Hastings, MN)
  • 23 days ago
  • Hudson, WI (18 miles from Hastings, MN)
  • 23 days ago

Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Lead Patient Financial Services/Customer Service Representative

  • Saint Paul, MN (18 miles from Hastings, MN)
  • 30+ days ago
  • Saint Paul, MN (18 miles from Hastings, MN)
  • 30+ days ago

Required: 3 years of customer service experince with 1 of those years in healthcare customer service Preferred: Associates Degree 1 year experience working with customer complaints or disputes Benefit...

Loss Prevention Customer Service Associate

  • Eagan, MN (16 miles from Hastings, MN)
  • 30+ days ago
  • Eagan, MN (16 miles from Hastings, MN)
  • 30+ days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Associate

  • Bloomington, MN (20 miles from Hastings, MN)
  • 60+ days ago
  • Bloomington, MN (20 miles from Hastings, MN)
  • 60+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Team Member

  • Maplewood, MN (20 miles from Hastings, MN)
  • 60+ days ago
  • Maplewood, MN (20 miles from Hastings, MN)
  • 60+ days ago

Store 2746301: 280 McKnight Road South, Maplewood, Minnesota 55109 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for Hastings, MN

Moving to Hastings, MN? Find some basic demographic data about Hastings, MN below.


Local
National
29,701
613
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Hastings, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Hastings, MN offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hastings, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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