Customer Service Jobs in Eagan, MN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 52 Jobs

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Brooklyn Park, MN (17 miles from Eagan, MN)
  • 20 hours ago
  • Brooklyn Park, MN (17 miles from Eagan, MN)
  • 20 hours ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Maple Grove, MN (24 miles from Eagan, MN)
  • 4 days ago
  • Maple Grove, MN (24 miles from Eagan, MN)
  • 4 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • Minneapolis, MN (9 miles from Eagan, MN)
  • moments ago
  • Minneapolis, MN (9 miles from Eagan, MN)
  • moments ago

Qualifications: Clean criminal record Good communication and computer skills Prior customer service skills a plus Familiarity with the Twin Cities metro area We Offer: Paid Training!...

Lead Patient Financial Services Customer Service Representative

  • Saint Paul, MN (6 miles from Eagan, MN)
  • 15 hours ago
  • Saint Paul, MN (6 miles from Eagan, MN)
  • 15 hours ago

Required 3 years customer service experience with 1 of those years in healthcare customer service Preferred Associates Degree 1 year of working with customer complaints or disputes strong interest in...

Retail Customer Service Associate

  • White Bear Lake, MN (16 miles from Eagan, MN)
  • 1 day ago
  • White Bear Lake, MN (16 miles from Eagan, MN)
  • 1 day ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1850 Buerkle Rd, White Bear Lake...

Customer Service Representative - National Remote

  • Minneapolis, MN (9 miles from Eagan, MN)
  • 2 days ago
  • Minneapolis, MN (9 miles from Eagan, MN)
  • 2 days ago

UnitedHealth Group Customer Service Representative - National Remote in Minneapolis , Minnesota Optum is a global organization that delivers care, aided by technology to help millions of people live...

Remote Work

Customer Service Representative Nights and Weekend

  • Hudson, WI (23 miles from Eagan, MN)
  • 2 days ago
  • Hudson, WI (23 miles from Eagan, MN)
  • 2 days ago

a superior level of customer service to members, prospective members, and guests....

Unemployment Insurance Customer Service Manager - Employment and Economic Development Special Program Manager

  • Saint Paul, MN (6 miles from Eagan, MN)
  • 2 days ago
  • Saint Paul, MN (6 miles from Eagan, MN)
  • 2 days ago

Working Title: Unemployment Insurance Customer Service Manager Job Class: Employment & Economic Development Special Program Manager Agency: Department of Employment and Economic Development Job ID:...

Loss Prevention Customer Service Associate

  • Eagan, MN
  • 4 days ago
  • Eagan, MN
  • 4 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative

  • Lakeville, MN (18 miles from Eagan, MN)
  • 4 days ago
  • Lakeville, MN (18 miles from Eagan, MN)
  • 4 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Customer Service Representative

  • Hudson, WI (23 miles from Eagan, MN)
  • 4 days ago
  • Hudson, WI (23 miles from Eagan, MN)
  • 4 days ago

Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....

Commercial Insurance CSR

  • Saint Paul, MN (6 miles from Eagan, MN)
  • 4 days ago
  • Saint Paul, MN (6 miles from Eagan, MN)
  • 4 days ago

We specialize in personal and commercial insurance, ensuring businesses and individuals are protected with the right coverage....

Equipment Finance Customer Service Representative

  • Saint Paul, MN (6 miles from Eagan, MN)
  • 5 days ago
  • Saint Paul, MN (6 miles from Eagan, MN)
  • 5 days ago

This customer service position will support Equipment Finance customers....

Customer Service Representative

  • Eagan, MN
  • 6 days ago
  • Eagan, MN
  • 6 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Associate - Temporary

  • Minneapolis, MN (9 miles from Eagan, MN)
  • 6 days ago
  • Minneapolis, MN (9 miles from Eagan, MN)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Eagan, MN

Moving to Eagan, MN? Find some basic demographic data about Eagan, MN below.


Local
National
5,707,031
151,942

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Eagan, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Eagan, MN offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Eagan, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »