Customer Service Jobs in Eagan, MN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Brooklyn Park, MN (17 miles from Eagan, MN)
- 20 hours ago
- Brooklyn Park, MN (17 miles from Eagan, MN)
- 20 hours ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkSpanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Maple Grove, MN (24 miles from Eagan, MN)
- 4 days ago
- Maple Grove, MN (24 miles from Eagan, MN)
- 4 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Minneapolis, MN (9 miles from Eagan, MN)
- moments ago
- Minneapolis, MN (9 miles from Eagan, MN)
- moments ago
Qualifications: Clean criminal record Good communication and computer skills Prior customer service skills a plus Familiarity with the Twin Cities metro area We Offer: Paid Training!...
Lead Patient Financial Services Customer Service Representative
- Saint Paul, MN (6 miles from Eagan, MN)
- 15 hours ago
- Saint Paul, MN (6 miles from Eagan, MN)
- 15 hours ago
Required 3 years customer service experience with 1 of those years in healthcare customer service Preferred Associates Degree 1 year of working with customer complaints or disputes strong interest in...
Retail Customer Service Associate
- White Bear Lake, MN (16 miles from Eagan, MN)
- 1 day ago
- White Bear Lake, MN (16 miles from Eagan, MN)
- 1 day ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1850 Buerkle Rd, White Bear Lake...
Customer Service Representative - National Remote
- Minneapolis, MN (9 miles from Eagan, MN)
- 2 days ago
- Minneapolis, MN (9 miles from Eagan, MN)
- 2 days ago
UnitedHealth Group Customer Service Representative - National Remote in Minneapolis , Minnesota Optum is a global organization that delivers care, aided by technology to help millions of people live...
Remote WorkCustomer Service Representative Nights and Weekend
- Hudson, WI (23 miles from Eagan, MN)
- 2 days ago
- Hudson, WI (23 miles from Eagan, MN)
- 2 days ago
a superior level of customer service to members, prospective members, and guests....
- Saint Paul, MN (6 miles from Eagan, MN)
- 2 days ago
- Saint Paul, MN (6 miles from Eagan, MN)
- 2 days ago
Working Title: Unemployment Insurance Customer Service Manager Job Class: Employment & Economic Development Special Program Manager Agency: Department of Employment and Economic Development Job ID:...
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Lakeville, MN (18 miles from Eagan, MN)
- 4 days ago
- Lakeville, MN (18 miles from Eagan, MN)
- 4 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Service Representative
- Hudson, WI (23 miles from Eagan, MN)
- 4 days ago
- Hudson, WI (23 miles from Eagan, MN)
- 4 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....
- Saint Paul, MN (6 miles from Eagan, MN)
- 4 days ago
- Saint Paul, MN (6 miles from Eagan, MN)
- 4 days ago
We specialize in personal and commercial insurance, ensuring businesses and individuals are protected with the right coverage....
Equipment Finance Customer Service Representative
- Saint Paul, MN (6 miles from Eagan, MN)
- 5 days ago
- Saint Paul, MN (6 miles from Eagan, MN)
- 5 days ago
This customer service position will support Equipment Finance customers....
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Associate - Temporary
- Minneapolis, MN (9 miles from Eagan, MN)
- 6 days ago
- Minneapolis, MN (9 miles from Eagan, MN)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Eagan, MN
Moving to Eagan, MN? Find some basic demographic data about Eagan, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Eagan, MN
Highest Education Level
Customer Services in Eagan, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Quality Control Inspection
- Dispatching
- Payment Processing
- Wellness
- Asset Protection
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Employee Benefits
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Verbal Communication
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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