Customer Service Jobs in Brooklyn Center, MN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 50 Jobs

Customer Service Representative

  • Shakopee, MN (22 miles from Brooklyn Center, MN)
  • 1 day ago
  • Shakopee, MN (22 miles from Brooklyn Center, MN)
  • 1 day ago

Minimum of 0-3 years Customer Service related experience. 3....

Customer Service Representative Nights and Weekend

  • Eagan, MN (17 miles from Brooklyn Center, MN)
  • 2 days ago
  • Eagan, MN (17 miles from Brooklyn Center, MN)
  • 2 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative Team Lead - National Remote

  • Minneapolis, MN (7 miles from Brooklyn Center, MN)
  • 2 days ago
  • Minneapolis, MN (7 miles from Brooklyn Center, MN)
  • 2 days ago

.** The **Customer Service Representative Lead** is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake...

Remote Work

Customer Service Representative

  • Eden Prairie, MN (10 miles from Brooklyn Center, MN)
  • 2 days ago
  • Eden Prairie, MN (10 miles from Brooklyn Center, MN)
  • 2 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Commercial Customer Service Representative

  • Minneapolis, MN (7 miles from Brooklyn Center, MN)
  • 3 days ago
  • Minneapolis, MN (7 miles from Brooklyn Center, MN)
  • 3 days ago

Russell Tobin & Associates is currently seeking a Commercial Customer Service Representative, 12+ Months Contract role for one of our Fortune 500 clients, for Minneapolis, Minnesota 55402 (Hybrid)....

Customer Service Representative

  • Minnetonka, MN (8 miles from Brooklyn Center, MN)
  • 3 days ago
  • Minnetonka, MN (8 miles from Brooklyn Center, MN)
  • 3 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative Mornings

  • Minnetonka, MN (8 miles from Brooklyn Center, MN)
  • 3 days ago
  • Minnetonka, MN (8 miles from Brooklyn Center, MN)
  • 3 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Hiring Now: Customer Service Representative - $25/Hr

  • Dayton, MN (10 miles from Brooklyn Center, MN)
  • 8 days ago
  • Dayton, MN (10 miles from Brooklyn Center, MN)
  • 8 days ago

Location: Dayton, MN Qualifications + 2+ years of customer service experience within a call center environment (preferred within manufacturing or logistics) + Bilingual in Spanish is nice to have +...

Customer Service Representative

  • Saint Paul, MN (16 miles from Brooklyn Center, MN)
  • 8 days ago
  • Saint Paul, MN (16 miles from Brooklyn Center, MN)
  • 8 days ago

What You'll Bring Associate degree, preferred in business or related field, or equivalent work experience. 5 years of progressive experience in a customer service role, preferred....

Customer Service Representative I Anoka, MN, US Yesterday

  • Anoka, MN (15 miles from Brooklyn Center, MN)
  • 9 days ago
  • Anoka, MN (15 miles from Brooklyn Center, MN)
  • 9 days ago

quality customer service that meets the financial needs of our community, its businesses, and its citizens....

Customer Service Representative

  • Saint Paul, MN (16 miles from Brooklyn Center, MN)
  • 9 days ago
  • Saint Paul, MN (16 miles from Brooklyn Center, MN)
  • 9 days ago

Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Shakopee, MN (22 miles from Brooklyn Center, MN)
  • 10 days ago
  • Shakopee, MN (22 miles from Brooklyn Center, MN)
  • 10 days ago

Twin City Staffing is hiring a Customer Service Representative in Shakopee, MN for a local distribution company....

Customer Service Representative

  • Eagan, MN (17 miles from Brooklyn Center, MN)
  • 10 days ago
  • Eagan, MN (17 miles from Brooklyn Center, MN)
  • 10 days ago

ABOUT THE ROLE Holcim Inc. is recruiting for a full-time Customer Service Representative....

Customer Service Representative: 6am-2pm with Weekend Hours

  • Shakopee, MN (22 miles from Brooklyn Center, MN)
  • 11 days ago
  • Shakopee, MN (22 miles from Brooklyn Center, MN)
  • 11 days ago

sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative: Weekdays 5pm-10pm with Weekend Hours

  • Shakopee, MN (22 miles from Brooklyn Center, MN)
  • 12 days ago
  • Shakopee, MN (22 miles from Brooklyn Center, MN)
  • 12 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Demographic Data for Brooklyn Center, MN

Moving to Brooklyn Center, MN? Find some basic demographic data about Brooklyn Center, MN below.


Local
National
5,707,031
151,942

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Brooklyn Center, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Brooklyn Center, MN offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Brooklyn Center, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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