Customer Service Jobs in Worcester, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Medical Equipment Customer Service Representative
- Southborough, MA (15 miles from Worcester, MA)
- 7 days ago
- Southborough, MA (15 miles from Worcester, MA)
- 7 days ago
Need a person with healthcare and customer service experience to do Resupply orders....
Customer Service Representative II
- Franklin, MA (23 miles from Worcester, MA)
- 19 days ago
- Franklin, MA (23 miles from Worcester, MA)
- 19 days ago
Education/Experience: High school diploma or GED preferred. 2-4 years of customer service related experience required....
TEMPORARY - Customer Service Representative
- Templeton, MA (23 miles from Worcester, MA)
- 20 days ago
- Templeton, MA (23 miles from Worcester, MA)
- 20 days ago
COPY LINK link Adecco is searching for a TEMPORARY Customer Service Representative in Templeton!...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Entry-Level Customer Service Representative
- Framingham, MA (19 miles from Worcester, MA)
- 90+ days ago
- Framingham, MA (19 miles from Worcester, MA)
- 90+ days ago
Overview HealthDrive is seeking an enthusiastic entry-level, full-time Customer Service Representative to join our team!...
Customer Service Rep (3072) - 947 W BOYLSTON ST Worcester MA 01607
- Worcester, MA
- 90+ days ago
- Worcester, MA
- 90+ days ago
We are searching for qualified customer service reps with personality and people skills....
We are a leading provider of property and casualty insurance, offering tailored solutions for individuals, businesses, and institutions....
Customer Service Representative- Leominster, MA
- Leominster, MA (18 miles from Worcester, MA)
- 45+ days ago
- Leominster, MA (18 miles from Worcester, MA)
- 45+ days ago
Overview Paige, a GCG Company, is currently seeking Customer Service Representatives to join our Customer Service team!...
Remote WorkCustomer Service Representative
- Natick, MA (23 miles from Worcester, MA)
- 45+ days ago
- Natick, MA (23 miles from Worcester, MA)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(03937) - 900 Victory Highway Unit 15
- North Smithfield, RI (23 miles from Worcester, MA)
- 90+ days ago
- North Smithfield, RI (23 miles from Worcester, MA)
- 90+ days ago
We are searching for qualified customer service reps with personality and people skills....
Demographic Data for Worcester, MA
Moving to Worcester, MA? Find some basic demographic data about Worcester, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Worcester, MA
Highest Education Level
Customer Services in Worcester, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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