Customer Service Jobs in Whitinsville, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Mansfield, MA (23 miles from Whitinsville, MA)
- 14 days ago
- Mansfield, MA (23 miles from Whitinsville, MA)
- 14 days ago
The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....
Customer Service Representative II
- Franklin, MA (13 miles from Whitinsville, MA)
- 21 days ago
- Franklin, MA (13 miles from Whitinsville, MA)
- 21 days ago
Education/Experience: High school diploma or GED preferred. 2-4 years of customer service related experience required....
Customer Service Representative
- Westwood, MA (24 miles from Whitinsville, MA)
- 23 days ago
- Westwood, MA (24 miles from Whitinsville, MA)
- 23 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Associate - Temporary
- Worcester, MA (11 miles from Whitinsville, MA)
- 60+ days ago
- Worcester, MA (11 miles from Whitinsville, MA)
- 60+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Entry-Level Customer Service Representative
- Framingham, MA (17 miles from Whitinsville, MA)
- 90+ days ago
- Framingham, MA (17 miles from Whitinsville, MA)
- 90+ days ago
Overview HealthDrive is seeking an enthusiastic entry-level, full-time Customer Service Representative to join our team!...
Customer Service Rep (3072) - 947 W BOYLSTON ST Worcester MA 01607
- Worcester, MA (11 miles from Whitinsville, MA)
- 90+ days ago
- Worcester, MA (11 miles from Whitinsville, MA)
- 90+ days ago
We are searching for qualified customer service reps with personality and people skills....
- Worcester, MA (11 miles from Whitinsville, MA)
- 25 days ago
- Worcester, MA (11 miles from Whitinsville, MA)
- 25 days ago
We are a leading provider of property and casualty insurance, offering tailored solutions for individuals, businesses, and institutions....
Customer Service Representative
- Johnston, RI (21 miles from Whitinsville, MA)
- 30+ days ago
- Johnston, RI (21 miles from Whitinsville, MA)
- 30+ days ago
Description Starting Salary: $21.50 / hour Start Date: May 12th 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...
Customer Service Representative
- Natick, MA (19 miles from Whitinsville, MA)
- 45+ days ago
- Natick, MA (19 miles from Whitinsville, MA)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative ON CALL - Providence
- Providence, RI (24 miles from Whitinsville, MA)
- 60+ days ago
- Providence, RI (24 miles from Whitinsville, MA)
- 60+ days ago
Demonstrated experience in customer service....
Entry Level Customer Service Representative- Smithfield, RI
- Smithfield, RI (16 miles from Whitinsville, MA)
- 60+ days ago
- Smithfield, RI (16 miles from Whitinsville, MA)
- 60+ days ago
The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....
Customer Service Rep(03937) - 900 Victory Highway Unit 15
- North Smithfield, RI (12 miles from Whitinsville, MA)
- 90+ days ago
- North Smithfield, RI (12 miles from Whitinsville, MA)
- 90+ days ago
We are searching for qualified customer service reps with personality and people skills....
Customer Service Representative- Smithfield, RI
- Smithfield, RI (16 miles from Whitinsville, MA)
- 90+ days ago
- Smithfield, RI (16 miles from Whitinsville, MA)
- 90+ days ago
The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....
Demographic Data for Whitinsville, MA
Moving to Whitinsville, MA? Find some basic demographic data about Whitinsville, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Whitinsville, MA
Highest Education Level
Customer Services in Whitinsville, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »