Customer Service Jobs in Tewksbury, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Winchester, MA (11 miles from Tewksbury, MA)
- 22 hours ago
- Winchester, MA (11 miles from Tewksbury, MA)
- 22 hours ago
Position: Customer Service Representative Position Reports To: Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Loss Prevenion Customer Service Associate II (w/ uniform)
- Lawrence, MA (7 miles from Tewksbury, MA)
- 1 day ago
- Lawrence, MA (7 miles from Tewksbury, MA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- North Andover, MA (8 miles from Tewksbury, MA)
- 2 days ago
- North Andover, MA (8 miles from Tewksbury, MA)
- 2 days ago
Strong customer service skills and ability to handle stressful situations tactfully. Detail-oriented with a high degree of accuracy. Ability to work well in a team environment....
Showroom Customer Service Representative
- Newton, MA (17 miles from Tewksbury, MA)
- 3 days ago
- Newton, MA (17 miles from Tewksbury, MA)
- 3 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
REMOTE Customer Service Rep II Phones
- Lawrence, MA (7 miles from Tewksbury, MA)
- 3 days ago
- Lawrence, MA (7 miles from Tewksbury, MA)
- 3 days ago
WORK FROM HOME! OUR GUIDING PRINCIPLES: Make every interaction Count Actwith Respect and Integrity Demonstrate Passion for ContinuousImprovement Be Worth of Trust from all Stakeholders...
Remote WorkHealthcare Customer Service Representative
- Salem, MA (17 miles from Tewksbury, MA)
- 5 days ago
- Salem, MA (17 miles from Tewksbury, MA)
- 5 days ago
Skills We're Looking For: Customer Service: Strong background in customer service and support. Technical Proficiency: Comfortable using Windows and Microsoft Office....
Customer Service Rep. - Health Plans
- Salem, MA (17 miles from Tewksbury, MA)
- 5 days ago
- Salem, MA (17 miles from Tewksbury, MA)
- 5 days ago
Job Summary: Currently seeking Customer Service Representatives to join the team at a major health plan company in Salem, OR!...
Customer Service Representative - Healthcare
- Salem, MA (17 miles from Tewksbury, MA)
- 5 days ago
- Salem, MA (17 miles from Tewksbury, MA)
- 5 days ago
Description Provide excellent customer service to all Medicare Advantage members. Assist with coverage and claims related questions....
Customer Service Associate - Dinner/Close Shift
- Medford, MA (15 miles from Tewksbury, MA)
- 9 days ago
- Medford, MA (15 miles from Tewksbury, MA)
- 9 days ago
As the name suggests, your main priority is to provide great customer service....
Digital Customer Service Associate
- Everett, MA (16 miles from Tewksbury, MA)
- 9 days ago
- Everett, MA (16 miles from Tewksbury, MA)
- 9 days ago
You play an essential role in the customer service experience providing fast service for our customers purchasing online....
Customer Service Representative
- Boston, MA (19 miles from Tewksbury, MA)
- 11 days ago
- Boston, MA (19 miles from Tewksbury, MA)
- 11 days ago
Customer Service Representative Call Center & Customer Service $ 16 / Hour location_on Boston, Massachusettspass_calibration Remote work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL...
Remote WorkLoss Prevention Customer Service Associate II
- Dorchester, MA (22 miles from Tewksbury, MA)
- 15 days ago
- Dorchester, MA (22 miles from Tewksbury, MA)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Boston, MA (19 miles from Tewksbury, MA)
- 16 days ago
- Boston, MA (19 miles from Tewksbury, MA)
- 16 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Personal Lines Customer Service Representative (CSR)
- Salem, MA (17 miles from Tewksbury, MA)
- 16 days ago
- Salem, MA (17 miles from Tewksbury, MA)
- 16 days ago
Position Summary: As a Personal Lines Customer Service Representative, you'll play a vital role in ensuring our clients receive outstanding service....
Somerville Loss Prevention Customer Service Associate II
- Somerville, MA (17 miles from Tewksbury, MA)
- 16 days ago
- Somerville, MA (17 miles from Tewksbury, MA)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Tewksbury, MA
Moving to Tewksbury, MA? Find some basic demographic data about Tewksbury, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Tewksbury, MA
Highest Education Level
Customer Services in Tewksbury, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »