Customer Service Jobs in Pittsfield, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Our award-winning contact center is known for deliveringoutstanding customer service experiences and we want to work with othersthat have a drive to be the best at what they do....
Customer Service Associate - Part-Time
- North Adams, MA (18 miles from Pittsfield, MA)
- 18 days ago
- North Adams, MA (18 miles from Pittsfield, MA)
- 18 days ago
Performs a wide variety of customer service operations and general operational duties, including transactions for checking, savings, loans, and other assigned services....
Customer Service Representative - Pittsfield, MA
- Pittsfield, MA
- 20 days ago
- Pittsfield, MA
- 20 days ago
Our award-winning contact center is known for delivering outstanding customer service experiences and we want to work with others that have a drive to be the best at what they do....
- North Adams, MA (18 miles from Pittsfield, MA)
- 25 days ago
- North Adams, MA (18 miles from Pittsfield, MA)
- 25 days ago
Key Accountabilities: Client Service - 50% Handles complex client issues while executing excellent customer service principles....
Customer Service Representative
- Florida, MA (18 miles from Pittsfield, MA)
- 27 days ago
- Florida, MA (18 miles from Pittsfield, MA)
- 27 days ago
Reports to: Customer Service Manager @ Renovation Brands....
Remote WorkDemographic Data for Pittsfield, MA
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Salary for Customer Service Jobs in Pittsfield, MA
Highest Education Level
Customer Services in Pittsfield, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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