Customer Service Jobs in Pembroke, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- East Boston, MA (24 miles from Pembroke, MA)
- 3 days ago
- East Boston, MA (24 miles from Pembroke, MA)
- 3 days ago
service....
Inside Sales /Customer Service Representative
- Norton, MA (20 miles from Pembroke, MA)
- 4 days ago
- Norton, MA (20 miles from Pembroke, MA)
- 4 days ago
for the gardening industry, is now seeking an Inside Sales/Customer Service Representative to work onsite Monday - Friday, 8:00am - 5:00pm at the Norton, MA facility....
Customer Service Representative
- Boston, MA (24 miles from Pembroke, MA)
- 12 days ago
- Boston, MA (24 miles from Pembroke, MA)
- 12 days ago
Customer Service Representative Call Center & Customer Service $ 16 / Hour location_on Boston, Massachusettspass_calibration Remote work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL...
Remote WorkCustomer Service Representative
- Mansfield, MA (21 miles from Pembroke, MA)
- 15 days ago
- Mansfield, MA (21 miles from Pembroke, MA)
- 15 days ago
The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....
Loss Prevention Customer Service Associate II
- Dorchester, MA (22 miles from Pembroke, MA)
- 16 days ago
- Dorchester, MA (22 miles from Pembroke, MA)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Boston, MA (24 miles from Pembroke, MA)
- 16 days ago
- Boston, MA (24 miles from Pembroke, MA)
- 16 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
LP Customer Service Associate I
- Raynham, MA (15 miles from Pembroke, MA)
- 17 days ago
- Raynham, MA (15 miles from Pembroke, MA)
- 17 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Stoughton, MA (16 miles from Pembroke, MA)
- 18 days ago
- Stoughton, MA (16 miles from Pembroke, MA)
- 18 days ago
This role focuses on outbound calls and requires strong communication and customer service skills....
Customer Service Representative
- Westwood, MA (23 miles from Pembroke, MA)
- 24 days ago
- Westwood, MA (23 miles from Pembroke, MA)
- 24 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Associate - Nights/Weekends
- Boston, MA (24 miles from Pembroke, MA)
- 27 days ago
- Boston, MA (24 miles from Pembroke, MA)
- 27 days ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Quincy, MA (16 miles from Pembroke, MA)
- 45+ days ago
- Quincy, MA (16 miles from Pembroke, MA)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Stoughton, MA (16 miles from Pembroke, MA)
- 60+ days ago
- Stoughton, MA (16 miles from Pembroke, MA)
- 60+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Quincy, MA (16 miles from Pembroke, MA)
- 29 days ago
- Quincy, MA (16 miles from Pembroke, MA)
- 29 days ago
Department of a Property and Casualty Insurance Company....
Customer Service Representative (in office)
- Boston, MA (24 miles from Pembroke, MA)
- 30+ days ago
- Boston, MA (24 miles from Pembroke, MA)
- 30+ days ago
MTM Transit looking for a Full Time Customer Service Representative to join our team in Boston, MA....
Customer Service Representative, Full or Part Time
- Assonet, MA (23 miles from Pembroke, MA)
- 45+ days ago
- Assonet, MA (23 miles from Pembroke, MA)
- 45+ days ago
Store 4707516: 68 S Main St, Assonet, Massachusetts 02702 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Pembroke, MA
Moving to Pembroke, MA? Find some basic demographic data about Pembroke, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pembroke, MA
Highest Education Level
Customer Services in Pembroke, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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