Customer Service Jobs in Norwood, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Sales (Work From Home)
- Cambridge, MA (14 miles from Norwood, MA)
- 12 hours ago
- Cambridge, MA (14 miles from Norwood, MA)
- 12 hours ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Remote WorkCustomer Service Representative (in office)
- Boston, MA (13 miles from Norwood, MA)
- 1 day ago
- Boston, MA (13 miles from Norwood, MA)
- 1 day ago
MTM Transit looking for a Full Time Customer Service Representative to join our team in Boston, MA....
Commercial Lines Customer Service Representative
- Woburn, MA (21 miles from Norwood, MA)
- 1 day ago
- Woburn, MA (21 miles from Norwood, MA)
- 1 day ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Northbridge, MA (23 miles from Norwood, MA)
- 1 day ago
- Northbridge, MA (23 miles from Norwood, MA)
- 1 day ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
- Woburn, MA (21 miles from Norwood, MA)
- 3 days ago
- Woburn, MA (21 miles from Norwood, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Medway, MA (11 miles from Norwood, MA)
- 3 days ago
- Medway, MA (11 miles from Norwood, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Land Rover Rockland
- Rockland, MA (15 miles from Norwood, MA)
- 3 days ago
- Rockland, MA (15 miles from Norwood, MA)
- 3 days ago
Overview Land Rover Rockland is part of the fast-growing Group 1 Automotive, a leader in automotive retail, and we are looking to add a qualified Customer Service Representative to our team....
Customer Service Representative (Healthcare)
- Boston, MA (13 miles from Norwood, MA)
- 3 days ago
- Boston, MA (13 miles from Norwood, MA)
- 3 days ago
TEKsystems Customer Service Representative (Healthcare) in Boston , Massachusetts Hiring an on site Call Center Representative for a large DME (Durable Medical Equipment) company Boston, MA M - F First...
- Revere, MA (19 miles from Norwood, MA)
- 3 days ago
- Revere, MA (19 miles from Norwood, MA)
- 3 days ago
We are looking for someone friendly and hard-working, fluent in both English and Spanish (preferred), with superior customer service skills....
Customer Service Associate - Temporary
- Norfolk, MA (8 miles from Norwood, MA)
- 3 days ago
- Norfolk, MA (8 miles from Norwood, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Job
- Franklin, MA (12 miles from Norwood, MA)
- 3 days ago
- Franklin, MA (12 miles from Norwood, MA)
- 3 days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Loss Prevention Customer Service Associate II Full Time
- Boston, MA (13 miles from Norwood, MA)
- 7 days ago
- Boston, MA (13 miles from Norwood, MA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative per diem
- Newton, MA (11 miles from Norwood, MA)
- 7 days ago
- Newton, MA (11 miles from Norwood, MA)
- 7 days ago
No Experience customer service experience 0-1 year preferred Knowledge, Skills & Abilities Proven customer support experience or experience as a client service representative....
Billing/Accounts Receivable & Customer Service Representative
- Stoneham, MA (20 miles from Norwood, MA)
- 7 days ago
- Stoneham, MA (20 miles from Norwood, MA)
- 7 days ago
un Billing/Accounts Receivable & Customer Service Representative (Stoneham) compensation: Depending On Experience employment type: job title: Admin Experienced Billing/Accounts Receivable; Customer...
Customer service representative
- North Smithfield, RI (22 miles from Norwood, MA)
- 7 days ago
- North Smithfield, RI (22 miles from Norwood, MA)
- 7 days ago
Return to Job Search Customer service representative Are you a people person? Do you love helping others?...
Demographic Data for Norwood, MA
Moving to Norwood, MA? Find some basic demographic data about Norwood, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norwood, MA
Highest Education Level
Customer Services in Norwood, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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