Customer Service Jobs in Northbridge, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Framingham, MA (16 miles from Northbridge, MA)
- 12 hours ago
- Framingham, MA (16 miles from Northbridge, MA)
- 12 hours ago
** **Remote Customer Service Rep** **Company:** Global off-price retail leader **Benefits:** + **Flexible Schedule:** Mon-Fri, 5:00 PM - 9:00 PM EST + **Competitive Pay:** $22.68/hour + **Benefits Package...
Remote Work- Framingham, MA (16 miles from Northbridge, MA)
- 21 hours ago
- Framingham, MA (16 miles from Northbridge, MA)
- 21 hours ago
As the name suggests, your main priority is to provide great customer service....
Medical Equipment Customer Service Representative
- Southborough, MA (12 miles from Northbridge, MA)
- 10 days ago
- Southborough, MA (12 miles from Northbridge, MA)
- 10 days ago
Need a person with healthcare and customer service experience to do Resupply orders....
Customer Service Representative
- Mansfield, MA (23 miles from Northbridge, MA)
- 15 days ago
- Mansfield, MA (23 miles from Northbridge, MA)
- 15 days ago
The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....
Customer Service Representative II
- Franklin, MA (12 miles from Northbridge, MA)
- 22 days ago
- Franklin, MA (12 miles from Northbridge, MA)
- 22 days ago
Education/Experience: High school diploma or GED preferred. 2-4 years of customer service related experience required....
Customer Service Representative
- Westwood, MA (23 miles from Northbridge, MA)
- 24 days ago
- Westwood, MA (23 miles from Northbridge, MA)
- 24 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Loss Prevention Customer Service Associate II
- Dedham, MA (24 miles from Northbridge, MA)
- 30+ days ago
- Dedham, MA (24 miles from Northbridge, MA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Worcester, MA (11 miles from Northbridge, MA)
- 60+ days ago
- Worcester, MA (11 miles from Northbridge, MA)
- 60+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Entry-Level Customer Service Representative
- Framingham, MA (16 miles from Northbridge, MA)
- 90+ days ago
- Framingham, MA (16 miles from Northbridge, MA)
- 90+ days ago
Overview HealthDrive is seeking an enthusiastic entry-level, full-time Customer Service Representative to join our team!...
Customer Service Rep (3072) - 947 W BOYLSTON ST Worcester MA 01607
- Worcester, MA (11 miles from Northbridge, MA)
- 90+ days ago
- Worcester, MA (11 miles from Northbridge, MA)
- 90+ days ago
We are searching for qualified customer service reps with personality and people skills....
- Worcester, MA (11 miles from Northbridge, MA)
- 26 days ago
- Worcester, MA (11 miles from Northbridge, MA)
- 26 days ago
We are a leading provider of property and casualty insurance, offering tailored solutions for individuals, businesses, and institutions....
Customer Service Representative
- Johnston, RI (22 miles from Northbridge, MA)
- 30+ days ago
- Johnston, RI (22 miles from Northbridge, MA)
- 30+ days ago
Description Starting Salary: $21.50 / hour Start Date: May 12th 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...
Customer Service Representative
- Natick, MA (18 miles from Northbridge, MA)
- 45+ days ago
- Natick, MA (18 miles from Northbridge, MA)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative ON CALL - Providence
- Providence, RI (24 miles from Northbridge, MA)
- 60+ days ago
- Providence, RI (24 miles from Northbridge, MA)
- 60+ days ago
Demonstrated experience in customer service....
Entry Level Customer Service Representative- Smithfield, RI
- Smithfield, RI (17 miles from Northbridge, MA)
- 60+ days ago
- Smithfield, RI (17 miles from Northbridge, MA)
- 60+ days ago
The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....
Demographic Data for Northbridge, MA
Moving to Northbridge, MA? Find some basic demographic data about Northbridge, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Northbridge, MA
Highest Education Level
Customer Services in Northbridge, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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