Customer Service Jobs in Newburyport, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevenion Customer Service Associate II (w/ uniform)
- Lawrence, MA (16 miles from Newburyport, MA)
- 1 day ago
- Lawrence, MA (16 miles from Newburyport, MA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- North Andover, MA (14 miles from Newburyport, MA)
- 2 days ago
- North Andover, MA (14 miles from Newburyport, MA)
- 2 days ago
Strong customer service skills and ability to handle stressful situations tactfully. Detail-oriented with a high degree of accuracy. Ability to work well in a team environment....
REMOTE Customer Service Rep II Phones
- Lawrence, MA (16 miles from Newburyport, MA)
- 4 days ago
- Lawrence, MA (16 miles from Newburyport, MA)
- 4 days ago
WORK FROM HOME! OUR GUIDING PRINCIPLES: Make every interaction Count Actwith Respect and Integrity Demonstrate Passion for ContinuousImprovement Be Worth of Trust from all Stakeholders...
Remote WorkHealthcare Customer Service Representative
- Salem, MA (20 miles from Newburyport, MA)
- 6 days ago
- Salem, MA (20 miles from Newburyport, MA)
- 6 days ago
Skills We're Looking For: Customer Service: Strong background in customer service and support. Technical Proficiency: Comfortable using Windows and Microsoft Office....
Customer Service Rep. - Health Plans
- Salem, MA (20 miles from Newburyport, MA)
- 6 days ago
- Salem, MA (20 miles from Newburyport, MA)
- 6 days ago
Job Summary: Currently seeking Customer Service Representatives to join the team at a major health plan company in Salem, OR!...
Customer Service Representative - Healthcare
- Salem, MA (20 miles from Newburyport, MA)
- 6 days ago
- Salem, MA (20 miles from Newburyport, MA)
- 6 days ago
Description Provide excellent customer service to all Medicare Advantage members. Assist with coverage and claims related questions....
Personal Lines Customer Service Representative (CSR)
- Salem, MA (20 miles from Newburyport, MA)
- 17 days ago
- Salem, MA (20 miles from Newburyport, MA)
- 17 days ago
Position Summary: As a Personal Lines Customer Service Representative, you'll play a vital role in ensuring our clients receive outstanding service....
Spanish Language Customer Service Representative 1 - Day Shift - up to $26.80/hour
- Portsmouth, NH (17 miles from Newburyport, MA)
- 18 days ago
- Portsmouth, NH (17 miles from Newburyport, MA)
- 18 days ago
Spanish Language Customer Service Representative 1 - Day Shift - up to $26.80/hour Portsmouth, NH Posted 410 days ago Overview As one of our daytime Spanish-language Customer Service Representatives...
Pharmacy Customer Service Associate
- Tewksbury, MA (22 miles from Newburyport, MA)
- 30+ days ago
- Tewksbury, MA (22 miles from Newburyport, MA)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Middleton, MA (16 miles from Newburyport, MA)
- 30+ days ago
- Middleton, MA (16 miles from Newburyport, MA)
- 30+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Associate - Temporary
- Salem, MA (20 miles from Newburyport, MA)
- 30+ days ago
- Salem, MA (20 miles from Newburyport, MA)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Salem, MA (20 miles from Newburyport, MA)
- 30+ days ago
- Salem, MA (20 miles from Newburyport, MA)
- 30+ days ago
Provide excellent customer services for high volume inbound provider calls for the Claims Inquiry/Claims Research Medicaid team....
- Portsmouth, NH (17 miles from Newburyport, MA)
- 45+ days ago
- Portsmouth, NH (17 miles from Newburyport, MA)
- 45+ days ago
Gibbs Oil Company LP Customer Service Associate in Portsmouth , New Hampshire Join the Gibbs Oil Team as a Customer Service Associate!...
Customer Service Representative
- Wakefield, MA (23 miles from Newburyport, MA)
- 45+ days ago
- Wakefield, MA (23 miles from Newburyport, MA)
- 45+ days ago
Store 4707500: 448 Salem St, Wakefield, Massachusetts 01880 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Methuen, MA (16 miles from Newburyport, MA)
- 45+ days ago
- Methuen, MA (16 miles from Newburyport, MA)
- 45+ days ago
Store 4707512: 181 Pelham St, Methuen, Massachusetts 01844 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Newburyport, MA
Moving to Newburyport, MA? Find some basic demographic data about Newburyport, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Newburyport, MA
Highest Education Level
Customer Services in Newburyport, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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