Customer Service Jobs in Methuen, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
REMOTE Customer Service Rep II Phones
- Lawrence, MA (2 miles from Methuen, MA)
- 1 day ago
- Lawrence, MA (2 miles from Methuen, MA)
- 1 day ago
WORK FROM HOME! OUR GUIDING PRINCIPLES: Make every interaction Count Actwith Respect and Integrity Demonstrate Passion for ContinuousImprovement Be Worth of Trust from all Stakeholders...
Remote WorkHealthcare Customer Service Representative
- Salem, MA (20 miles from Methuen, MA)
- 3 days ago
- Salem, MA (20 miles from Methuen, MA)
- 3 days ago
Skills We're Looking For: Customer Service: Strong background in customer service and support. Technical Proficiency: Comfortable using Windows and Microsoft Office....
Customer Service Rep. - Health Plans
- Salem, MA (20 miles from Methuen, MA)
- 3 days ago
- Salem, MA (20 miles from Methuen, MA)
- 3 days ago
Job Summary: Currently seeking Customer Service Representatives to join the team at a major health plan company in Salem, OR!...
Customer Service Representative - Healthcare
- Salem, MA (20 miles from Methuen, MA)
- 3 days ago
- Salem, MA (20 miles from Methuen, MA)
- 3 days ago
Description Provide excellent customer service to all Medicare Advantage members. Assist with coverage and claims related questions....
Customer Service Representative - FT
- Manchester, NH (22 miles from Methuen, MA)
- 3 days ago
- Manchester, NH (22 miles from Methuen, MA)
- 3 days ago
service....
Customer Service Representative - PT
- Manchester, NH (22 miles from Methuen, MA)
- 3 days ago
- Manchester, NH (22 miles from Methuen, MA)
- 3 days ago
service....
Retail Customer Service Representative - Cashier
- Cambridge, MA (24 miles from Methuen, MA)
- 5 days ago
- Cambridge, MA (24 miles from Methuen, MA)
- 5 days ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CASHIER/CUSTOMER SERVICE REPRESENTATIVES....
Customer Service Associate - Dinner/Close Shift
- Medford, MA (22 miles from Methuen, MA)
- 7 days ago
- Medford, MA (22 miles from Methuen, MA)
- 7 days ago
As the name suggests, your main priority is to provide great customer service....
Digital Customer Service Associate
- Everett, MA (23 miles from Methuen, MA)
- 7 days ago
- Everett, MA (23 miles from Methuen, MA)
- 7 days ago
You play an essential role in the customer service experience providing fast service for our customers purchasing online....
Personal Lines Customer Service Representative (CSR)
- Salem, MA (20 miles from Methuen, MA)
- 14 days ago
- Salem, MA (20 miles from Methuen, MA)
- 14 days ago
Position Summary: As a Personal Lines Customer Service Representative, you'll play a vital role in ensuring our clients receive outstanding service....
Somerville Loss Prevention Customer Service Associate II
- Somerville, MA (24 miles from Methuen, MA)
- 14 days ago
- Somerville, MA (24 miles from Methuen, MA)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (New England Platform)
- Woburn, MA (16 miles from Methuen, MA)
- 19 days ago
- Woburn, MA (16 miles from Methuen, MA)
- 19 days ago
Job Summary: Issue bonds, invoice bond premiums, issue Certificates of Insurance, process claims, handle incoming and outgoing mail, answer phone, transfer calls....
Loss Prevention Customer Service Associate II
- Cambridge, MA (24 miles from Methuen, MA)
- 30+ days ago
- Cambridge, MA (24 miles from Methuen, MA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss prevention Customer Service Associate II
- Somerville, MA (24 miles from Methuen, MA)
- 30+ days ago
- Somerville, MA (24 miles from Methuen, MA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Woburn, MA (16 miles from Methuen, MA)
- 30+ days ago
- Woburn, MA (16 miles from Methuen, MA)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Methuen, MA
Moving to Methuen, MA? Find some basic demographic data about Methuen, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Methuen, MA
Highest Education Level
Customer Services in Methuen, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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