Customer Service Jobs in Marlborough, MA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Showroom Customer Service Representative
- Newton, MA (18 miles from Marlborough, MA)
- 18 hours ago
- Newton, MA (18 miles from Marlborough, MA)
- 18 hours ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Retail Customer Service Representative - Cashier
- Cambridge, MA (21 miles from Marlborough, MA)
- 5 days ago
- Cambridge, MA (21 miles from Marlborough, MA)
- 5 days ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CASHIER/CUSTOMER SERVICE REPRESENTATIVES....
Medical Equipment Customer Service Representative
- Southborough, MA (4 miles from Marlborough, MA)
- 7 days ago
- Southborough, MA (4 miles from Marlborough, MA)
- 7 days ago
Need a person with healthcare and customer service experience to do Resupply orders....
Customer Service Associate - Dinner/Close Shift
- Medford, MA (22 miles from Marlborough, MA)
- 7 days ago
- Medford, MA (22 miles from Marlborough, MA)
- 7 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Boston, MA (24 miles from Marlborough, MA)
- 9 days ago
- Boston, MA (24 miles from Marlborough, MA)
- 9 days ago
Customer Service Representative Call Center & Customer Service $ 16 / Hour location_on Boston, Massachusettspass_calibration Remote work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL...
Remote WorkLoss Prevention Customer Service Associate II
- Dorchester, MA (23 miles from Marlborough, MA)
- 13 days ago
- Dorchester, MA (23 miles from Marlborough, MA)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Boston, MA (24 miles from Marlborough, MA)
- 13 days ago
- Boston, MA (24 miles from Marlborough, MA)
- 13 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Somerville Loss Prevention Customer Service Associate II
- Somerville, MA (23 miles from Marlborough, MA)
- 14 days ago
- Somerville, MA (23 miles from Marlborough, MA)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative II
- Franklin, MA (19 miles from Marlborough, MA)
- 19 days ago
- Franklin, MA (19 miles from Marlborough, MA)
- 19 days ago
Education/Experience: High school diploma or GED preferred. 2-4 years of customer service related experience required....
Customer Service Representative (New England Platform)
- Woburn, MA (22 miles from Marlborough, MA)
- 19 days ago
- Woburn, MA (22 miles from Marlborough, MA)
- 19 days ago
Job Summary: Issue bonds, invoice bond premiums, issue Certificates of Insurance, process claims, handle incoming and outgoing mail, answer phone, transfer calls....
Customer Service Representative
- Westwood, MA (19 miles from Marlborough, MA)
- 21 days ago
- Westwood, MA (19 miles from Marlborough, MA)
- 21 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Associate - Nights/Weekends
- Boston, MA (24 miles from Marlborough, MA)
- 24 days ago
- Boston, MA (24 miles from Marlborough, MA)
- 24 days ago
As the name suggests, your main priority is to provide great customer service....
Loss Prevention Customer Service Associate II
- Cambridge, MA (21 miles from Marlborough, MA)
- 30+ days ago
- Cambridge, MA (21 miles from Marlborough, MA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Woburn, MA (22 miles from Marlborough, MA)
- 30+ days ago
- Woburn, MA (22 miles from Marlborough, MA)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Tewksbury, MA (24 miles from Marlborough, MA)
- 30+ days ago
- Tewksbury, MA (24 miles from Marlborough, MA)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Marlborough, MA
Moving to Marlborough, MA? Find some basic demographic data about Marlborough, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Marlborough, MA
Highest Education Level
Customer Services in Marlborough, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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