Customer Service Jobs in Canton, MA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 35 Jobs

Showroom Customer Service Representative

  • Newton, MA (12 miles from Canton, MA)
  • 20 hours ago
  • Newton, MA (12 miles from Canton, MA)
  • 20 hours ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Customer Service Representative (Hybrid)

  • Quincy, MA (7 miles from Canton, MA)
  • 20 hours ago
  • Quincy, MA (7 miles from Canton, MA)
  • 20 hours ago

Previous office and customer service experience required. Insurance license is not required. Salary Range: $50,000 - $55,000 (plus bonus potential) #LI-DNP...

Customer Service Representative - PT

  • East Boston, MA (14 miles from Canton, MA)
  • 21 hours ago
  • East Boston, MA (14 miles from Canton, MA)
  • 21 hours ago

service....

Inside Sales /Customer Service Representative

  • Norton, MA (15 miles from Canton, MA)
  • 1 day ago
  • Norton, MA (15 miles from Canton, MA)
  • 1 day ago

for the gardening industry, is now seeking an Inside Sales/Customer Service Representative to work onsite Monday - Friday, 8:00am - 5:00pm at the Norton, MA facility....

Retail Customer Service Representative - Cashier

  • Cambridge, MA (13 miles from Canton, MA)
  • 5 days ago
  • Cambridge, MA (13 miles from Canton, MA)
  • 5 days ago

We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CASHIER/CUSTOMER SERVICE REPRESENTATIVES....

Medical Equipment Customer Service Representative

  • Southborough, MA (20 miles from Canton, MA)
  • 7 days ago
  • Southborough, MA (20 miles from Canton, MA)
  • 7 days ago

Need a person with healthcare and customer service experience to do Resupply orders....

Customer Service Associate - Dinner/Close Shift

  • Medford, MA (15 miles from Canton, MA)
  • 7 days ago
  • Medford, MA (15 miles from Canton, MA)
  • 7 days ago

As the name suggests, your main priority is to provide great customer service....

Digital Customer Service Associate

  • Everett, MA (15 miles from Canton, MA)
  • 7 days ago
  • Everett, MA (15 miles from Canton, MA)
  • 7 days ago

You play an essential role in the customer service experience providing fast service for our customers purchasing online....

Customer Service Representative

  • Boston, MA (12 miles from Canton, MA)
  • 9 days ago
  • Boston, MA (12 miles from Canton, MA)
  • 9 days ago

Customer Service Representative Call Center & Customer Service $ 16 / Hour location_on Boston, Massachusettspass_calibration Remote work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL...

Remote Work

Customer Service Representative

  • Mansfield, MA (12 miles from Canton, MA)
  • 12 days ago
  • Mansfield, MA (12 miles from Canton, MA)
  • 12 days ago

The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....

Loss Prevention Customer Service Associate II

  • Dorchester, MA (8 miles from Canton, MA)
  • 13 days ago
  • Dorchester, MA (8 miles from Canton, MA)
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Boston, MA (12 miles from Canton, MA)
  • 13 days ago
  • Boston, MA (12 miles from Canton, MA)
  • 13 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

LP Customer Service Associate I

  • Raynham, MA (17 miles from Canton, MA)
  • 14 days ago
  • Raynham, MA (17 miles from Canton, MA)
  • 14 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Somerville Loss Prevention Customer Service Associate II

  • Somerville, MA (13 miles from Canton, MA)
  • 14 days ago
  • Somerville, MA (13 miles from Canton, MA)
  • 14 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Stoughton, MA (4 miles from Canton, MA)
  • 15 days ago
  • Stoughton, MA (4 miles from Canton, MA)
  • 15 days ago

This role focuses on outbound calls and requires strong communication and customer service skills....

Demographic Data for Canton, MA

Moving to Canton, MA? Find some basic demographic data about Canton, MA below.


Local
National
24,370
948
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Canton, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Canton, MA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Canton, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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