Customer Service Jobs in Canton, MA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 55 Jobs

Loss Prevention Customer Service Associate II

  • Dedham, MA (5 miles from Canton, MA)
  • 14 hours ago
  • Dedham, MA (5 miles from Canton, MA)
  • 14 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - AZ & MA

  • Newton, MA (12 miles from Canton, MA)
  • 23 hours ago
  • Newton, MA (12 miles from Canton, MA)
  • 23 hours ago

Customer Service Representative - AZ & MA at Cigna Customer Service Representative - AZ & MA at Cigna in Newton, Massachusetts Posted in General Business 9 days ago....

Remote Work

Customer Service Representative (in office)

  • Boston, MA (12 miles from Canton, MA)
  • 2 days ago
  • Boston, MA (12 miles from Canton, MA)
  • 2 days ago

MTM Transit looking for a Full Time Customer Service Representative to join our team in Boston, MA....

Commercial Lines Customer Service Representative

  • Woburn, MA (21 miles from Canton, MA)
  • 2 days ago
  • Woburn, MA (21 miles from Canton, MA)
  • 2 days ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Customer Service Representative - Land Rover Rockland

  • Rockland, MA (11 miles from Canton, MA)
  • 4 days ago
  • Rockland, MA (11 miles from Canton, MA)
  • 4 days ago

Overview Land Rover Rockland is part of the fast-growing Group 1 Automotive, a leader in automotive retail, and we are looking to add a qualified Customer Service Representative to our team....

Customer Service Representative (Healthcare)

  • Boston, MA (12 miles from Canton, MA)
  • 4 days ago
  • Boston, MA (12 miles from Canton, MA)
  • 4 days ago

TEKsystems Customer Service Representative (Healthcare) in Boston , Massachusetts Hiring an on site Call Center Representative for a large DME (Durable Medical Equipment) company Boston, MA M - F First...

Customer Service Rep II

  • Revere, MA (17 miles from Canton, MA)
  • 4 days ago
  • Revere, MA (17 miles from Canton, MA)
  • 4 days ago

We are looking for someone friendly and hard-working, fluent in both English and Spanish (preferred), with superior customer service skills....

Customer Service Representative Job

  • Franklin, MA (16 miles from Canton, MA)
  • 5 days ago
  • Franklin, MA (16 miles from Canton, MA)
  • 5 days ago

Apply for FYZICAL's Customer Service Representative job opening today!...

Loss Prevention Customer Service Associate II Full Time

  • Boston, MA (12 miles from Canton, MA)
  • 8 days ago
  • Boston, MA (12 miles from Canton, MA)
  • 8 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative per diem

  • Newton, MA (12 miles from Canton, MA)
  • 8 days ago
  • Newton, MA (12 miles from Canton, MA)
  • 8 days ago

No Experience customer service experience 0-1 year preferred Knowledge, Skills & Abilities Proven customer support experience or experience as a client service representative....

Billing/Accounts Receivable & Customer Service Representative

  • Stoneham, MA (20 miles from Canton, MA)
  • 8 days ago
  • Stoneham, MA (20 miles from Canton, MA)
  • 8 days ago

un Billing/Accounts Receivable & Customer Service Representative (Stoneham) compensation: Depending On Experience employment type: job title: Admin Experienced Billing/Accounts Receivable; Customer...

Pharmacy Customer Service Associate

  • Swampscott, MA (23 miles from Canton, MA)
  • 10 days ago
  • Swampscott, MA (23 miles from Canton, MA)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Wakefield, MA (22 miles from Canton, MA)
  • 14 days ago
  • Wakefield, MA (22 miles from Canton, MA)
  • 14 days ago

Store 4707500: 448 Salem St, Wakefield, Massachusetts 01880 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Showroom Customer Service Representative

  • Burlington, MA (22 miles from Canton, MA)
  • 16 days ago
  • Burlington, MA (22 miles from Canton, MA)
  • 16 days ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Customer Service Associate

  • Boston, MA (12 miles from Canton, MA)
  • 16 days ago
  • Boston, MA (12 miles from Canton, MA)
  • 16 days ago

customer service....

Demographic Data for Canton, MA

Moving to Canton, MA? Find some basic demographic data about Canton, MA below.


Local
National
24,370
948
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Canton, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Canton, MA offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Canton, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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