Customer Service Jobs in Timonium, MD

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 26 Jobs

Customer Service Representative - Forest Hill, MD

  • Forest Hill, MD (16 miles from Timonium, MD)
  • 8 hours ago
  • Forest Hill, MD (16 miles from Timonium, MD)
  • 8 hours ago

Qualifications Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls....

Customer Service Representative - Patient Registration

  • Baltimore, MD (9 miles from Timonium, MD)
  • 20 hours ago
  • Baltimore, MD (9 miles from Timonium, MD)
  • 20 hours ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate

  • Pasadena, MD (22 miles from Timonium, MD)
  • 1 day ago
  • Pasadena, MD (22 miles from Timonium, MD)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate, Business Insurance

  • Hunt Valley, MD (4 miles from Timonium, MD)
  • 1 day ago
  • Hunt Valley, MD (4 miles from Timonium, MD)
  • 1 day ago

are a plus, but not required to apply: Associates or Bachelors degree preferred Two (2) years Business Insurance experience Property & Casualty license (or ability to obtain within 90 days)....

Customer Service Associate

  • Baltimore, MD (9 miles from Timonium, MD)
  • 5 days ago
  • Baltimore, MD (9 miles from Timonium, MD)
  • 5 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service Representative

  • Hunt Valley, MD (4 miles from Timonium, MD)
  • 7 days ago
  • Hunt Valley, MD (4 miles from Timonium, MD)
  • 7 days ago

and Casualty License Performance Expectations Service carrier and clients in a manner to avoid exposure to E&O claims....

Loss Prevention Customer Service Associate

  • Columbia, MD (20 miles from Timonium, MD)
  • 7 days ago
  • Columbia, MD (20 miles from Timonium, MD)
  • 7 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Retail Loss Prevention Customer Service Associate II

  • Owings Mills, MD (8 miles from Timonium, MD)
  • 11 days ago
  • Owings Mills, MD (8 miles from Timonium, MD)
  • 11 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Hanover, MD (18 miles from Timonium, MD)
  • 12 days ago
  • Hanover, MD (18 miles from Timonium, MD)
  • 12 days ago

Excellent communication, organizational, and customer service skills....

Retail Loss Prevention Customer Service Associate I

  • Cockeysville, MD (4 miles from Timonium, MD)
  • 14 days ago
  • Cockeysville, MD (4 miles from Timonium, MD)
  • 14 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Fulltime LP Customer Service Associate II (Rosedale MD)

  • Rosedale, MD (10 miles from Timonium, MD)
  • 14 days ago
  • Rosedale, MD (10 miles from Timonium, MD)
  • 14 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • White Marsh, MD (13 miles from Timonium, MD)
  • 19 days ago
  • White Marsh, MD (13 miles from Timonium, MD)
  • 19 days ago

Job Summary: Under the direction of the Customer Service Supervisor/Lead, the Customer Service Representative will be responsible for quality service and providing accurate information to customers....

Customer Service Representative

  • Baltimore, MD (9 miles from Timonium, MD)
  • 28 days ago
  • Baltimore, MD (9 miles from Timonium, MD)
  • 28 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate - Dinner/Close Shift

  • Columbia, MD (20 miles from Timonium, MD)
  • 30+ days ago
  • Columbia, MD (20 miles from Timonium, MD)
  • 30+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Towson, MD (2 miles from Timonium, MD)
  • 30+ days ago
  • Towson, MD (2 miles from Timonium, MD)
  • 30+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Demographic Data for Timonium, MD

Moving to Timonium, MD? Find some basic demographic data about Timonium, MD below.


Local
National
6,176,902
140,318

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Timonium, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Timonium, MD offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Timonium, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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