Customer Service Jobs in Maryland
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Patient Registration
- Baltimore, MD
- moments ago
- Baltimore, MD
- moments ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
are a plus, but not required to apply: Associates or Bachelors degree preferred Two (2) years Business Insurance experience Property & Casualty license (or ability to obtain within 90 days)....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Qualifications Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls....
104 - Friendsville - Customer Service Representative
- Friendsville, MD
- 3 days ago
- Friendsville, MD
- 3 days ago
Experience: A minimum of two (2) years' customer service experience in related positions normally required.,....
141 - Myersville - Customer Service Representative
- Myersville, MD
- 4 days ago
- Myersville, MD
- 4 days ago
Experience: A minimum of two (2) years customer service experience in related positions normally required.,....
143 - Hagerstown - Customer Service Representative
- Hagerstown, MD
- 4 days ago
- Hagerstown, MD
- 4 days ago
Experience: A minimum of two (2) years customer service experience in related positions normally required.,....
service....
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
and Casualty License Performance Expectations Service carrier and clients in a manner to avoid exposure to E&O claims....
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
EZ-25321 Description: Pay Range: $17.50 - $26.00 Position Objective: Communicates with patients, medical staff, hospital staff and visitors in a professional manner providing excellent customer service...
KST-67868 Description: Pay Range: $17.50 - $26.00 Position Objective: Communicates with patients, medical staff, hospital staff and visitors in a professional manner providing excellent customer service...
Demographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Maryland
Highest Education Level
Customer Services in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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