Customer Service Jobs in Suitland, MD

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 38 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Alexandria, VA (8 miles from Suitland, MD)
  • 1 day ago
  • Alexandria, VA (8 miles from Suitland, MD)
  • 1 day ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Communications Center Customer Service Rep

  • Washington, DC (7 miles from Suitland, MD)
  • 12 hours ago
  • Washington, DC (7 miles from Suitland, MD)
  • 12 hours ago

The Communications Center Customer Service Rep supports the hub of communication at the hospital....

Customer Service Representative

  • Annapolis, MD (22 miles from Suitland, MD)
  • 1 day ago
  • Annapolis, MD (22 miles from Suitland, MD)
  • 1 day ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Rep/ Dispatcher

  • Brandywine, MD (13 miles from Suitland, MD)
  • 2 days ago
  • Brandywine, MD (13 miles from Suitland, MD)
  • 2 days ago

Responsibilitiesfor this Customer Service Representative include, but are not limited to: Take incoming calls from our customers and provide excellent customer service....

Loss Prevention Customer Service Associate II

  • Rockville, MD (21 miles from Suitland, MD)
  • 2 days ago
  • Rockville, MD (21 miles from Suitland, MD)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Severn, MD (23 miles from Suitland, MD)
  • 4 days ago
  • Severn, MD (23 miles from Suitland, MD)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Lake Ridge, VA (24 miles from Suitland, MD)
  • 5 days ago
  • Lake Ridge, VA (24 miles from Suitland, MD)
  • 5 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Lorton, VA (19 miles from Suitland, MD)
  • 6 days ago
  • Lorton, VA (19 miles from Suitland, MD)
  • 6 days ago

A wine import/wholesale company located in Lorton, VA has a customer service position open for a people oriented and energetic individual to work in a fast paced and dynamic environment....

Customer Service Rep

  • Reston, VA (24 miles from Suitland, MD)
  • 7 days ago
  • Reston, VA (24 miles from Suitland, MD)
  • 7 days ago

Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...

Customer Service Representative

  • Woodbridge, VA (23 miles from Suitland, MD)
  • 9 days ago
  • Woodbridge, VA (23 miles from Suitland, MD)
  • 9 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

BMW of Alexandria Customer Service Representative

  • Alexandria, VA (8 miles from Suitland, MD)
  • 10 days ago
  • Alexandria, VA (8 miles from Suitland, MD)
  • 10 days ago

Loaner Customer Care Representative Responsibilities: Providing exceptional one on one customer service Administrative duties including answers phone, taking payments and reporting to managers Fleet...

Customer Service Representative

  • Annapolis, MD (22 miles from Suitland, MD)
  • 11 days ago
  • Annapolis, MD (22 miles from Suitland, MD)
  • 11 days ago

Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....

Bilingual Spanish Call Center Customer Service Representative

  • Washington, DC (7 miles from Suitland, MD)
  • 11 days ago
  • Washington, DC (7 miles from Suitland, MD)
  • 11 days ago

Requirements Basic understanding of a call center environment in a customer service role and quality monitoring processes....

Remote - Customer Service Representative

  • Washington, DC (7 miles from Suitland, MD)
  • 11 days ago
  • Washington, DC (7 miles from Suitland, MD)
  • 11 days ago

Requirements Basic understanding of a call center environment in a customer service role and quality monitoring processes....

Remote Work

Customer Service Representative

  • Washington, DC (7 miles from Suitland, MD)
  • 12 days ago
  • Washington, DC (7 miles from Suitland, MD)
  • 12 days ago

Customer Service Representative Customer Service Representative remote type Onsite locations Georgetown, Kentucky, USA time type Full time posted on Posted 2 Days Ago job requisition id JR102212 Your...

Demographic Data for Suitland, MD

Moving to Suitland, MD? Find some basic demographic data about Suitland, MD below.


Local
National
31,635
396
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Suitland, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Suitland, MD offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Suitland, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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