Customer Service Jobs in Severn, MD

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 36 Jobs

Customer Service Representative - Sales (Work From Home)

Washington, DC (24 miles from Severn, MD)
12 hours ago

Washington, DC (24 miles from Severn, MD)
12 hours ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Remote Work

Customer Service Representative

Annapolis, MD (11 miles from Severn, MD)
1 day ago

Annapolis, MD (11 miles from Severn, MD)
1 day ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Associate

Essex, MD (18 miles from Severn, MD)
3 days ago

Essex, MD (18 miles from Severn, MD)
3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

Catonsville, MD (10 miles from Severn, MD)
4 days ago

Catonsville, MD (10 miles from Severn, MD)
4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

Rosedale, MD (18 miles from Severn, MD)
6 days ago

Rosedale, MD (18 miles from Severn, MD)
6 days ago

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride...

Customer Service Associate

Towson, MD (19 miles from Severn, MD)
6 days ago

Towson, MD (19 miles from Severn, MD)
6 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative II

Baltimore, MD (12 miles from Severn, MD)
9 days ago

Baltimore, MD (12 miles from Severn, MD)
9 days ago

service issues Ability to maintain various client requirements and act accordingly for multiple clients at one time Complete various title transactions within the full title manageent scope (releases...

Customer Service Representative

Woodlawn, MD (14 miles from Severn, MD)
9 days ago

Woodlawn, MD (14 miles from Severn, MD)
9 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Counselor, Employee Benefits (Customer Service Representative)

Baltimore, MD (12 miles from Severn, MD)
9 days ago

Baltimore, MD (12 miles from Severn, MD)
9 days ago

Summary: This position is responsible for day-to-day customer service and enrollment of designated client accounts....

Retatil Loss Prevention Customer Service Associate II

Owings Mills, MD (22 miles from Severn, MD)
10 days ago

Owings Mills, MD (22 miles from Severn, MD)
10 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

Annapolis, MD (11 miles from Severn, MD)
10 days ago

Annapolis, MD (11 miles from Severn, MD)
10 days ago

Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....

Bilingual Spanish Call Center Customer Service Representative

Washington, DC (24 miles from Severn, MD)
10 days ago

Washington, DC (24 miles from Severn, MD)
10 days ago

Requirements Basic understanding of a call center environment in a customer service role and quality monitoring processes....

Remote - Customer Service Representative

Washington, DC (24 miles from Severn, MD)
10 days ago

Washington, DC (24 miles from Severn, MD)
10 days ago

Requirements Basic understanding of a call center environment in a customer service role and quality monitoring processes....

Remote Work

Customer Service Representative, Property And Casualty

Baltimore, MD (12 miles from Severn, MD)
10 days ago

Baltimore, MD (12 miles from Severn, MD)
10 days ago

\n DESIRED OR PREFERRED QUALIFICATIONS Experience with Property\nand Casualty insurance.\nExperience as a Customer\nService Representative in a high volume call center environment....

Customer Service Representative

Washington, DC (24 miles from Severn, MD)
11 days ago

Washington, DC (24 miles from Severn, MD)
11 days ago

Customer Service Representative Customer Service Representative remote type Onsite locations Georgetown, Kentucky, USA time type Full time posted on Posted 2 Days Ago job requisition id JR102212 Your...

View all 36 jobs

Demographic Data for Severn, MD

Moving to Severn, MD? Find some basic demographic data about Severn, MD below.

Median Age

Average Household Income

Home Value vs Household Income in Severn, MD

Local

National

Total Population

37,295

Number of Businesses

335

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Customer Service

Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Severn, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Severn, MD offer the following education background

Bachelor's Degree

35.0%

High School or GED

20.7%

Associate's Degree

16.6%

Vocational Degree or Certification

15.3%

Master's Degree

8.0%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Severn, MD

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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