Customer Service Jobs in Pomfret, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Stafford, VA (24 miles from Pomfret, MD)
- 9 days ago
- Stafford, VA (24 miles from Pomfret, MD)
- 9 days ago
Were looking for Customer Service Professionals for our Fredericksburg, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Representative
- Oxon Hill, MD (15 miles from Pomfret, MD)
- 3 days ago
- Oxon Hill, MD (15 miles from Pomfret, MD)
- 3 days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
- Woodbridge, VA (13 miles from Pomfret, MD)
- 4 days ago
- Woodbridge, VA (13 miles from Pomfret, MD)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Woodbridge, VA (13 miles from Pomfret, MD)
- 4 days ago
- Woodbridge, VA (13 miles from Pomfret, MD)
- 4 days ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Remote Customer Service Representative
- Arlington, VA (21 miles from Pomfret, MD)
- 4 days ago
- Arlington, VA (21 miles from Pomfret, MD)
- 4 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkAssociate Gold Customer Service Rep Bilingual Spanish & English
- Washington, DC (21 miles from Pomfret, MD)
- 6 days ago
- Washington, DC (21 miles from Pomfret, MD)
- 6 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Arlington, VA (21 miles from Pomfret, MD)
- 7 days ago
- Arlington, VA (21 miles from Pomfret, MD)
- 7 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCommunications Center Customer Service Rep
- Washington, DC (21 miles from Pomfret, MD)
- 10 days ago
- Washington, DC (21 miles from Pomfret, MD)
- 10 days ago
The Communications Center Customer Service Rep supports the hub of communication at the hospital....
Customer Service Representative
- Washington, DC (21 miles from Pomfret, MD)
- 11 days ago
- Washington, DC (21 miles from Pomfret, MD)
- 11 days ago
We're hiring a Customer Service Representative to join our Member Production team....
Remote WorkLoss Prevention Customer Service Associate II
- Falls Church, VA (21 miles from Pomfret, MD)
- 14 days ago
- Falls Church, VA (21 miles from Pomfret, MD)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II
- Prince William, VA (17 miles from Pomfret, MD)
- 15 days ago
- Prince William, VA (17 miles from Pomfret, MD)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Loan Consultant II)
- Waldorf, MD (7 miles from Pomfret, MD)
- 45+ days ago
- Waldorf, MD (7 miles from Pomfret, MD)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
- King George, VA (23 miles from Pomfret, MD)
- 45+ days ago
- King George, VA (23 miles from Pomfret, MD)
- 45+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Bilingual Customer Service Representative
- Washington, DC (21 miles from Pomfret, MD)
- 60+ days ago
- Washington, DC (21 miles from Pomfret, MD)
- 60+ days ago
The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels....
- Arlington, VA (21 miles from Pomfret, MD)
- 28 days ago
- Arlington, VA (21 miles from Pomfret, MD)
- 28 days ago
Key Accountabilities : Client Service - 50% Handles complex client issues while executing excellent customer service principles....
Demographic Data for Pomfret, MD
Moving to Pomfret, MD? Find some basic demographic data about Pomfret, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pomfret, MD
Highest Education Level
Customer Services in Pomfret, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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