Customer Service Jobs in Laurel, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Washington, DC (16 miles from Laurel, MD)
- 4 days ago
- Liberty Mutual Insurance
- Washington, DC (16 miles from Laurel, MD)
- 4 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Remote WorkWork from Home Customer Service Rep in a Contractor Role - Omni
- Alexandria, VA (21 miles from Laurel, MD)
- 2 days ago
- Alexandria, VA (21 miles from Laurel, MD)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative - Patient Registration
- Baltimore, MD (19 miles from Laurel, MD)
- 10 hours ago
- Baltimore, MD (19 miles from Laurel, MD)
- 10 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Oxon Hill, MD (21 miles from Laurel, MD)
- 1 day ago
- Oxon Hill, MD (21 miles from Laurel, MD)
- 1 day ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
- Pasadena, MD (19 miles from Laurel, MD)
- 1 day ago
- Pasadena, MD (19 miles from Laurel, MD)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II
- Annapolis, MD (19 miles from Laurel, MD)
- 1 day ago
- Annapolis, MD (19 miles from Laurel, MD)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Remote Customer Service Representative
- Arlington, VA (18 miles from Laurel, MD)
- 1 day ago
- Arlington, VA (18 miles from Laurel, MD)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkQualifications Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls....
Associate Gold Customer Service Rep Bilingual Spanish & English
- Washington, DC (16 miles from Laurel, MD)
- 3 days ago
- Washington, DC (16 miles from Laurel, MD)
- 3 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote WorkCustomer Service Representative
- Lanham, MD (9 miles from Laurel, MD)
- 4 days ago
- Lanham, MD (9 miles from Laurel, MD)
- 4 days ago
service....
Spanish Bilingual Remote Customer Service Representative
- Arlington, VA (18 miles from Laurel, MD)
- 4 days ago
- Arlington, VA (18 miles from Laurel, MD)
- 4 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Baltimore, MD (19 miles from Laurel, MD)
- 5 days ago
- Baltimore, MD (19 miles from Laurel, MD)
- 5 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
V1BE Mobile Customer Service Representative
- McLean, VA (18 miles from Laurel, MD)
- 5 days ago
- McLean, VA (18 miles from Laurel, MD)
- 5 days ago
Essential Functions Provide exceptional customer service during time sensitive pickups and deliveries at customer specified locations....
Bilingual Spanish Call Center Customer Service Representative
- Washington, DC (16 miles from Laurel, MD)
- 6 days ago
- Washington, DC (16 miles from Laurel, MD)
- 6 days ago
**Join the Conduent Customer Service Team** Come join us and grow with a team of people who will challenge and inspire you to be the best!...
Loss Prevention Customer Service Associate
- Columbia, MD (7 miles from Laurel, MD)
- 6 days ago
- Columbia, MD (7 miles from Laurel, MD)
- 6 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Demographic Data for Laurel, MD
Moving to Laurel, MD? Find some basic demographic data about Laurel, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Laurel, MD
Highest Education Level
Customer Services in Laurel, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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