Customer Service Jobs in Hanover, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Patient Registration
- Baltimore, MD (10 miles from Hanover, MD)
- 20 hours ago
- Baltimore, MD (10 miles from Hanover, MD)
- 20 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Pasadena, MD (11 miles from Hanover, MD)
- 1 day ago
- Pasadena, MD (11 miles from Hanover, MD)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate, Business Insurance
- Hunt Valley, MD (22 miles from Hanover, MD)
- 1 day ago
- Hunt Valley, MD (22 miles from Hanover, MD)
- 1 day ago
are a plus, but not required to apply: Associates or Bachelors degree preferred Two (2) years Business Insurance experience Property & Casualty license (or ability to obtain within 90 days)....
LP Customer Service Associate II
- Annapolis, MD (15 miles from Hanover, MD)
- 2 days ago
- Annapolis, MD (15 miles from Hanover, MD)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Lanham, MD (16 miles from Hanover, MD)
- 5 days ago
- Lanham, MD (16 miles from Hanover, MD)
- 5 days ago
service....
- Baltimore, MD (10 miles from Hanover, MD)
- 5 days ago
- Baltimore, MD (10 miles from Hanover, MD)
- 5 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service Representative
- Hunt Valley, MD (22 miles from Hanover, MD)
- 7 days ago
- Hunt Valley, MD (22 miles from Hanover, MD)
- 7 days ago
and Casualty License Performance Expectations Service carrier and clients in a manner to avoid exposure to E&O claims....
Loss Prevention Customer Service Associate
- Columbia, MD (8 miles from Hanover, MD)
- 7 days ago
- Columbia, MD (8 miles from Hanover, MD)
- 7 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Retail Loss Prevention Customer Service Associate II
- Bowie, MD (12 miles from Hanover, MD)
- 9 days ago
- Bowie, MD (12 miles from Hanover, MD)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Excellent communication, organizational, and customer service skills....
Loss Prevention Customer Service Associate II
- Silver Spring, MD (18 miles from Hanover, MD)
- 12 days ago
- Silver Spring, MD (18 miles from Hanover, MD)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate I
- Cockeysville, MD (22 miles from Hanover, MD)
- 14 days ago
- Cockeysville, MD (22 miles from Hanover, MD)
- 14 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Fulltime LP Customer Service Associate II (Rosedale MD)
- Rosedale, MD (16 miles from Hanover, MD)
- 14 days ago
- Rosedale, MD (16 miles from Hanover, MD)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- White Marsh, MD (22 miles from Hanover, MD)
- 19 days ago
- White Marsh, MD (22 miles from Hanover, MD)
- 19 days ago
Job Summary: Under the direction of the Customer Service Supervisor/Lead, the Customer Service Representative will be responsible for quality service and providing accurate information to customers....
Customer Service Representative
- Baltimore, MD (10 miles from Hanover, MD)
- 28 days ago
- Baltimore, MD (10 miles from Hanover, MD)
- 28 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Hanover, MD
Moving to Hanover, MD? Find some basic demographic data about Hanover, MD below.
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Salary for Customer Service Jobs in Hanover, MD
Highest Education Level
Customer Services in Hanover, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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