Customer Service Jobs in Hagerstown, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Martinsburg, WV (17 miles from Hagerstown, MD)
- 2 days ago
- Martinsburg, WV (17 miles from Hagerstown, MD)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote Work141 - Myersville - Customer Service Representative
- Myersville, MD (10 miles from Hagerstown, MD)
- 4 days ago
- Myersville, MD (10 miles from Hagerstown, MD)
- 4 days ago
Experience: A minimum of two (2) years customer service experience in related positions normally required.,....
143 - Hagerstown - Customer Service Representative
- Hagerstown, MD
- 4 days ago
- Hagerstown, MD
- 4 days ago
Experience: A minimum of two (2) years customer service experience in related positions normally required.,....
- Frederick, MD (16 miles from Hagerstown, MD)
- 45+ days ago
- Frederick, MD (16 miles from Hagerstown, MD)
- 45+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retail Customer Service Associate
- Frederick, MD (23 miles from Hagerstown, MD)
- 30+ days ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5604 Buckeystown Pike, Frederick...
Medical Equipment Customer Service Representative
- Frederick, MD (23 miles from Hagerstown, MD)
- 45+ days ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 45+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative (Loan Consultant I)
- Frederick, MD (23 miles from Hagerstown, MD)
- 60+ days ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 60+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Frederick, MD (23 miles from Hagerstown, MD)
- 60+ days ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 60+ days ago
service by promptly and thoroughly responding to the clients’ needs and requests QUALIFICATIONS High School Diploma 1+ years of commercial lines account management Property & Casualty License Required...
Customer Service Representative/Lot Attendant
- Chambersburg, PA (21 miles from Hagerstown, MD)
- 90+ days ago
- Chambersburg, PA (21 miles from Hagerstown, MD)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Hagerstown, MD
Moving to Hagerstown, MD? Find some basic demographic data about Hagerstown, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hagerstown, MD
Highest Education Level
Customer Services in Hagerstown, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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