Customer Service Jobs in Frederick, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
141 - Myersville - Customer Service Representative
- Myersville, MD (12 miles from Frederick, MD)
- 4 days ago
- Myersville, MD (12 miles from Frederick, MD)
- 4 days ago
Experience: A minimum of two (2) years customer service experience in related positions normally required.,....
143 - Hagerstown - Customer Service Representative
- Hagerstown, MD (23 miles from Frederick, MD)
- 4 days ago
- Hagerstown, MD (23 miles from Frederick, MD)
- 4 days ago
Experience: A minimum of two (2) years customer service experience in related positions normally required.,....
Loss Prevention Customer Service Associate II
- Germantown, MD (22 miles from Frederick, MD)
- 12 days ago
- Germantown, MD (22 miles from Frederick, MD)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Westminster, MD (19 miles from Frederick, MD)
- 45+ days ago
- Westminster, MD (19 miles from Frederick, MD)
- 45+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retail Customer Service Associate
- Gaithersburg, MD (23 miles from Frederick, MD)
- 30+ days ago
- Gaithersburg, MD (23 miles from Frederick, MD)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 610 N Frederick Ave, Gaithersburg...
Medical Equipment Customer Service Representative
- Frederick, MD
- 45+ days ago
- Frederick, MD
- 45+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative (Loan Consultant I)
- Frederick, MD
- 60+ days ago
- Frederick, MD
- 60+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
service by promptly and thoroughly responding to the clients’ needs and requests QUALIFICATIONS High School Diploma 1+ years of commercial lines account management Property & Casualty License Required...
Demographic Data for Frederick, MD
Moving to Frederick, MD? Find some basic demographic data about Frederick, MD below.
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Salary for Customer Service Jobs in Frederick, MD
Highest Education Level
Customer Services in Frederick, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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