Customer Service Jobs in Edgewater, MD

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 18 Jobs

Retail Loss Prevention Customer Service Associate II

  • Annapolis, MD (4 miles from Edgewater, MD)
  • 2 hours ago
  • Annapolis, MD (4 miles from Edgewater, MD)
  • 2 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative, Omnicare

  • Annapolis, MD (4 miles from Edgewater, MD)
  • 2 days ago
  • Annapolis, MD (4 miles from Edgewater, MD)
  • 2 days ago

Required Qualifications : 6+ months experience in customer service and a high-volume environment. 6+ months experience using Microsoft Office, specifically Outlook, Word and Excel....

Customer Service Associate

  • Pasadena, MD (14 miles from Edgewater, MD)
  • 4 days ago
  • Pasadena, MD (14 miles from Edgewater, MD)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

LP Customer Service Associate II

  • Annapolis, MD (4 miles from Edgewater, MD)
  • 5 days ago
  • Annapolis, MD (4 miles from Edgewater, MD)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Lanham, MD (17 miles from Edgewater, MD)
  • 8 days ago
  • Lanham, MD (17 miles from Edgewater, MD)
  • 8 days ago

service....

Retail Loss Prevention Customer Service Associate II

  • Bowie, MD (11 miles from Edgewater, MD)
  • 12 days ago
  • Bowie, MD (11 miles from Edgewater, MD)
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Hanover, MD (19 miles from Edgewater, MD)
  • 15 days ago
  • Hanover, MD (19 miles from Edgewater, MD)
  • 15 days ago

Excellent communication, organizational, and customer service skills....

Loss Prevention Customer Service Associate

  • Laurel, MD (21 miles from Edgewater, MD)
  • 17 days ago
  • Laurel, MD (21 miles from Edgewater, MD)
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Capitol Heights, MD (18 miles from Edgewater, MD)
  • 17 days ago
  • Capitol Heights, MD (18 miles from Edgewater, MD)
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Hillcrest Heights, MD (22 miles from Edgewater, MD)
  • 45+ days ago
  • Hillcrest Heights, MD (22 miles from Edgewater, MD)
  • 45+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Retail Customer Service Associate

  • Annapolis, MD (4 miles from Edgewater, MD)
  • 30+ days ago
  • Annapolis, MD (4 miles from Edgewater, MD)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2100 Generals Hwy, Annapolis, MD...

Customer Service Representative

  • Annapolis, MD (4 miles from Edgewater, MD)
  • 30+ days ago
  • Annapolis, MD (4 miles from Edgewater, MD)
  • 30+ days ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Rep/ Dispatcher

  • Brandywine, MD (23 miles from Edgewater, MD)
  • 30+ days ago
  • Brandywine, MD (23 miles from Edgewater, MD)
  • 30+ days ago

Responsibilitiesfor this Customer Service Representative include, but are not limited to: Take incoming calls from our customers and provide excellent customer service....

Customer Service Representative

  • Bowie, MD (11 miles from Edgewater, MD)
  • 45+ days ago
  • Bowie, MD (11 miles from Edgewater, MD)
  • 45+ days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Service Representative - FT

  • Hanover, MD (19 miles from Edgewater, MD)
  • 60+ days ago
  • Hanover, MD (19 miles from Edgewater, MD)
  • 60+ days ago

service....

Demographic Data for Edgewater, MD

Moving to Edgewater, MD? Find some basic demographic data about Edgewater, MD below.


Local
National
21,453
574
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Edgewater, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Edgewater, MD offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Edgewater, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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