Customer Service Jobs in Columbia, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Washington, DC (22 miles from Columbia, MD)
- 4 days ago
- Liberty Mutual Insurance
- Washington, DC (22 miles from Columbia, MD)
- 4 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Remote WorkCustomer Service Representative - Patient Registration
- Baltimore, MD (15 miles from Columbia, MD)
- 20 hours ago
- Baltimore, MD (15 miles from Columbia, MD)
- 20 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Pasadena, MD (20 miles from Columbia, MD)
- 1 day ago
- Pasadena, MD (20 miles from Columbia, MD)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate, Business Insurance
- Hunt Valley, MD (22 miles from Columbia, MD)
- 1 day ago
- Hunt Valley, MD (22 miles from Columbia, MD)
- 1 day ago
are a plus, but not required to apply: Associates or Bachelors degree preferred Two (2) years Business Insurance experience Property & Casualty license (or ability to obtain within 90 days)....
LP Customer Service Associate II
- Annapolis, MD (23 miles from Columbia, MD)
- 2 days ago
- Annapolis, MD (23 miles from Columbia, MD)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Remote Customer Service Representative
- Arlington, VA (24 miles from Columbia, MD)
- 2 days ago
- Arlington, VA (24 miles from Columbia, MD)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkAssociate Gold Customer Service Rep Bilingual Spanish & English
- Washington, DC (22 miles from Columbia, MD)
- 4 days ago
- Washington, DC (22 miles from Columbia, MD)
- 4 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote WorkCustomer Service Representative
- Lanham, MD (16 miles from Columbia, MD)
- 5 days ago
- Lanham, MD (16 miles from Columbia, MD)
- 5 days ago
service....
Spanish Bilingual Remote Customer Service Representative
- Arlington, VA (24 miles from Columbia, MD)
- 5 days ago
- Arlington, VA (24 miles from Columbia, MD)
- 5 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Baltimore, MD (15 miles from Columbia, MD)
- 5 days ago
- Baltimore, MD (15 miles from Columbia, MD)
- 5 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
V1BE Mobile Customer Service Representative
- McLean, VA (23 miles from Columbia, MD)
- 6 days ago
- McLean, VA (23 miles from Columbia, MD)
- 6 days ago
Essential Functions Provide exceptional customer service during time sensitive pickups and deliveries at customer specified locations....
Customer Service Representative
- Hunt Valley, MD (22 miles from Columbia, MD)
- 7 days ago
- Hunt Valley, MD (22 miles from Columbia, MD)
- 7 days ago
and Casualty License Performance Expectations Service carrier and clients in a manner to avoid exposure to E&O claims....
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Communications Center Customer Service Rep
- Washington, DC (22 miles from Columbia, MD)
- 8 days ago
- Washington, DC (22 miles from Columbia, MD)
- 8 days ago
The Communications Center Customer Service Rep supports the hub of communication at the hospital....
Customer Service Representative
- Washington, DC (22 miles from Columbia, MD)
- 8 days ago
- Washington, DC (22 miles from Columbia, MD)
- 8 days ago
We're hiring a Customer Service Representative to join our Member Production team....
Remote WorkDemographic Data for Columbia, MD
Moving to Columbia, MD? Find some basic demographic data about Columbia, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Columbia, MD
Highest Education Level
Customer Services in Columbia, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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